Luxury Brand Ambassador

2 weeks ago

London, United Kingdom The Orange Square Company Ltd Full time

**About the Orange Square Company**:
Join the prestigious Orange Square Company, a specialist distributor of luxury fragrances, and embark on an exciting career within the luxury fragrance industry. As one of the largest global distributors for the renowned House of Creed, we pride ourselves on delivering exceptional customer experiences and promoting a culture that is friendly, professional, and fun. With our recent acquisition by the Fontaine Group Ltd, this is an opportunity to be part of a dynamic and successful team.

**Purpose of the Role**:
As a Retail Sales Consultant (Luxury Brand Ambassador), you will be the face of the House of Creed Boutique, responsible for delivering world-class customer service and achieving sales targets. With your passion and extensive knowledge of the House of Creed, you will represent the brand with excellence and build strong relationships with our valued customers.

Please note this role is part-time 3 days per week.

**Key Responsibilities**:

- Become an expert in the history, character, and features of the House of Creed, confidently communicating the benefits of their fragrances and products to potential customers.
- Act as a brand ambassador, forging strong relationships with store management and ensuring the efficient operation of the boutique.
- Achieve sales targets while providing the highest levels of customer service in alignment with the House of Creed and Orange Square culture.
- Maintain a clean and visually appealing counter environment, adhering to company visual merchandising standards.
- Collaborate with team members and the Boutique Manager to execute events and promotions effectively.
- Comply with Orange Square and in-store policies, including grooming guidelines, at all times.
- Record sales data daily, assist with stock management, and promptly carry out assigned tasks from your line manager.

**Skills/Experience Required**:

- Appreciation of the beauty or luxury lifestyle sectors, with a genuine passion to excel in the industry.
- A keen interest in fragrances and the art of storytelling.
- Demonstrated experience providing consistent high-level customer service.
- Proven ability to interact with clients/customers effectively.
- Highly organized team player, capable of communicating with colleagues at all levels.
- Proactive attitude, adaptable to changing priorities.
- Excellent time management and prioritization skills.

**Key Personal Qualities**:

- A team player who is self-motivated and capable of working independently.
- A perfect blend of passion, dedication, and imagination.
- Willingness to learn and share knowledge with enthusiasm.
- Meticulous attention to detail.
- Understanding and alignment with Orange Square's core values: Family, Authenticity, Creativity, Excellence.

**Benefits**:

- 32 days of paid annual leave.
- Monthly competitive commission structure.
- Extra day off for your birthday.
- Product allocation at a discounted rate.
- Clothing allowance.
- Contribution to company pension.
- Great central London location
- Career progression opportunities and training.
- Length of service rewards.

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