Dental Receptionist
5 days ago
**What the role involves**:
**Opportunity to work full time**
**Monday 09:00 - 13:00, Tuesday 09:00 - 17:00, Wednesday 09:00 - 17:00, Thursday 14:00 - 20:00 and Friday 09:00 - 17:00**
**Saturday 09:00 - 13:00 once a month**
- **Essential: Receptionist/Administrator experience**:
- Understand the vision and brand message for the practice
- Front of house and receptionist duties; telephone management including booking and rescheduling appointments
- Processing payments and recording daily takings
- Opening and closing the practice
- Provide outstanding customer service at all times, deal with patient objections effectively and efficiently
- Follow all practice systems and procedures
- Any other ad hoc responsibilities as reasonably requested
**Benefits**
- Auto enrol pension scheme
- 24/7 access to free Employee Assistance Program
- 20 day holiday allowance plus bank holidays (pro rata)
- Eye care vouchers for VDU users
- Career opportunities across the Dentex Health group
**What we need from you**:
- Good communication and customer service skills, keeping patient satisfaction in mind
- Excellent professionalism and relationship building skills
- Able to work intuitively and adapt to change
- Strong work ethic, teamwork ability with an enthusiastic people-first attitude
- High levels of attention to detail
- Proficient user of the requisite dental software and Microsoft package
**About us**:
- Gipsy Lane Advanced Dental Care are an established Private Dental Practice in Lower Earley, providing the best dental care, dental implants, teeth whitening and cosmetic dentistry. We accept referrals from surrounding practices for all aspects of general and specialist dentistry and work closely with our referring dentists to offer the same high quality treatment and care we offer to our existing patients.
- The practice consists of three Associate dentists, one Principal limited to Implants, One Specialist Periodontist, One Specialist Endodontist, Oral Surgeon, one Dentist limited to Orthodontics, one Practice Manager/ Dental Hygienist, three Hygienists, six dental nurses and five receptionists (one full time and four part time).
- Working alongside Dentex, you will join a collective of practices with a mutual interest in seeing the group grow and thrive. We celebrate the freedom of our practices, empowering them to run as they always have, proudly and independently maintaining their own brand and unique set of values.
This is a great opportunity to join a high growth company that can offer excellent career progression and development prospects. This role would suit somebody who enjoys a variety of work and has experience already as a receptionist or customer services. Dental experience highly desirable.
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