Housekeeping Supervisor

This stylish hotel is off the M65, ideally located on the border of Hyndburn and Blackburn located within the Frontier Retail Park. Local attractions such as Blackburn's historic cathedral, the Blackburn Museum & Art Gallery, King George's Hall, and Blackburn Empire Theatre are only a 10-minute drive away.

The hotel encompasses 150 bedrooms and has substantial parking available for big group bookings. The hotel has a friendly, upbeat, comfortable feel and embodies Hampton's culture of Hamptonality perfectly. Our team will welcome you with a bright smile and are multiskilled to support you on both the reception desk as well as in our lounge, bar, and during breakfast. There is a spacious lounge area where guests can enjoy a relaxing drink and some food, or they may choose to take advantage of the onsite gym. The spacious and friendly lounge area is the perfect setting to meet with your family, and friends, or to organise a small meeting with a client or colleagues.
- What's in it for you? *

Joining our team allows you to experience the benefits that come from working with the leaf HOSPITALITY group. We have one simple value that unpins everything we do; Be Excellent. You'll be joining a team who loves what they do, cares about our people, upholds great hospitality, and values our team's input. You'll be working with leaders who act with integrity and are human.

We will invest in your continued learning and development and allow you the room to grow within the Company. We work with global brands which provide great training and worldwide opportunities.

You'll have access to some excellent benefits too like increased holiday allowance, discounted hotel stays, and family-friendly leave. We understand pay is important to our team and that's why we ensure we are competitive in the marketplace in this area. In addition, we have tips, incentives, and bonus schemes in place.

**Job Overview**

The Housekeeping Supervisor will work as part of the housekeeping team to make sure we provide clean and fresh rooms to all our guests. They will be able to do this by being fanatical about delivering high standards when cleaning, providing spotless rooms and public areas. You’ll be making beds and cleaning bathrooms, reporting any damage whilst keeping yourself, the team, and our customers safe. You will ensure that high standards are maintained across the team by carrying out room inspections. You will also need to respond to guest requests.

**Key Responsibilities**
- Supervise the activities of all housekeeping staff to ensure clean, attractive and well-maintained guest rooms, corridors and service areas according to the standards required by the Hotel
- Monitor and check all areas before, during and at the end of each shift, ensuring our sky-high standards are maintained; you’ll also carry out daily maintenance and cleanliness checks across all areas of both guest and colleague facing areas.
- Responsibility for stock take completion and stock orders in the most organised and efficient ways.
- Liaise promptly with office co-ordinator and reception regarding any room discrepancies and rooms ready for re-letting
- Provide handover reports
- Participate in and carry out various housekeeping inventories
- Perform any related duties and special projects, which may be assigned by the Housekeeping Manager
- Playing a pivotal role in ensuring the motivation of our team, you’ll work with them, fully involved in their coaching, training and development.
- Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations, playing your part in making their stay with us five stars in every way

**Skills and Experience**:

- Supervisory Experience required
- Background specifically in hotel housekeeping desirable
- Understanding of COSHH regulations
- Willingness to work
- Ability to work under pressure with strong organisational skills
- Confident, professional, and welcoming personality
- Experience in a hotel environment is desirable but not essential.
- A desire to work hard and have fun.

INDHOTEL