Housekeeping Assistant

**Job Ref**:CRI3638

**Branch**:The Ballachulish Hotel

**Location**:The Ballachulish Hotel, Ballachulish

**Salary/Benefits**:Competitive Salary plus tips

**Contract type**:Permanent

**Hours**:Full Time

**Hours per week**:40

**Posted date**:02/05/2024

**Closing date**:04/06/2024

**One of the family...**

The clue is in the name. We’re a family business through and through - family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small and all offer good food drink, great beds and a ton of outdoor and indoor things to do and a fun place to work.

**The Ballachulish Hotel**

The Ballachulish Hotel is in a spectacular spot. A place where our guests come to explore but also kick back and soak up our service, food, drink and spectacular views. Our team also know a thing or two about the area as they’ve scaled mountains, explored lochs and found some much-loved spots to explore.

**About the role**

You’ll be part of our busy Housekeeping Team with one of the most important jobs in the business - making sure our guests get a good night’s sleep You’ll be hard working and committed to exceptional customer service. You’ll ensure our bedrooms and public areas are kept immaculate, achieving the highest standards of cleanliness and comfort for our guests. We want our customers to be ‘wowed’ and believe everyone has their part to play in making this happen. So, as well as taking pride in ensuring our hotel is kept spotless, you’ll provide a friendly and welcoming service to all our guests at The Ballachulish Hotel.

**What we need from you**:

- **Customer service** - a friendly, welcoming personality is a given.
- **Enthusiasm** - a true passion for hospitality, along with your genuine smile and desire to get it right for the customer
- **Team focus** - there are no egos here, just hard-working people who love creating memorable experiences for every guest
- **Fun and easy to talk to** - we’re looking for personality, not a corporate clone

**What you’ll get from us
- The chance to work in a **friendly, forward thinking company** with investment as a priority.
- **Great b**enefits** - including pension, and discounts on leisure membership, food and hotel stays
- **Live in accommodation **may be available

**Our roots have been firmly planted in Ballachulish since 1877.**:
Crackling fires, heart-warming brew and food for the soul (not forgetting the stomach) is what we do best. Simple.

You can find us on the shores of Loch Linnhe, a stone’s throw from some of the world’s best hikes, distilleries and castles. Step outside. Breathe in. Out. Go. Our corner of the world may be small, but there is nowhere else we would rather be.

A little frayed around the edges, but never boring, we have been welcoming travellers through our doors for generations. Explorers. Soul searchers. Time seekers. All stepping from their world into ours. Oh, and Diego the cat.