Retail Supervisor
5 months ago
Do you have a strong interest in and extensive knowledge of Pop Culture, do you have drive and enthusiasm? Then we would like to talk to you about becoming a retail store supervisor at our store.
**Job brief**
On a daily basis, you are required to support the store manager in the day to day running of the store and have responsibility of running the store in their absence, communicating any or all decisions made in their absence.
40 hours per week, half or full day shifts, Monday to Sunday including late nights, holiday cover and bank holidays.
**Responsibilities**
- managing and motivating a small team of dedicated Pop culture fans who make up our staff.
- ensure high levels of customer satisfaction through excellent sales service.
- managing stock levels and making key decisions about stock control in tandem with our buying and management team.
- providing or organising training and development.
- responding to customer complaints and comments.
- organising special promotions, displays and events.
- having an active role on the shop floor including staff to customer sales.
- cash handling, banking, other forms of online payments
- keyholder
- keep up to date with product information
**Skills**
You will need to show evidence of the following:
- a positive, optimistic can-do attitude when interacting with staff and customers.
- effective leadership and the ability to motivate others.
- the ability to plan and prioritise workloads and delegate accordingly.
- customer focused.
- the capacity to grasp new concepts quickly.
- the ability to multi-task and work under pressure.
- a desire to work as part of a team to generate fresh and innovative ideas.
- proven retail experience at similar level
- proven Microsoft Office Suite and Social Media experience
**Job Types**: Full-time, Permanent
**Salary**: £22,089.60 per year
**Benefits**:
- Employee discount
Schedule:
- Day shift
- Night shift
- Overtime
- Weekend availability
Work Location: In person
Reference ID: FPSLMIDSUPAUG23
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