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Customer Service

4 months ago

Milton Keynes, United Kingdom Osborne Appointments Full time

Osborne Appointments are supporting a fantastic client who are currently recruiting for a number of roles in their Customer Service Contact Centre. They offer a great working environment as well as fantastic opportunities within the business

If you believe you are a customer focused individual where you put the customer in the heart of everything you do then please read on.

Salary : £21959.15 per year

Shift available:
Part Time 09:00 - 14:00 Tue-Sat

Part Time 12:00 - 17:00 Sun-Thur

Part Time 19:00 - 02:00 Sun-Wed

Full Time 12:00-21:00 By-weekly weekend rotation

Full time position with full pay through training

Benefits(after successful completion of probationary period):

- 28 days holiday, including bank holidays (increasing with length of service)
- Reward Vouchers
- 50% Discount
- Cycle to Work Scheme
- Access to discounted gym membership
- Health Shield Cash Plan
- Life Assurance
- Possibility to work from home

You are expected to
- Have excellent communication and written skills
- Have engaging telephone manner
- Be able to collaborate and work well within a team
- Have the desire to help customers & someone who is passionate about people
- Be able to work over weekends as per rota provided

Duties include;
- Taking customer calls
- Managing queries and resolving issues
- Completing tasks such as dealing with all returned post and sending catalogues out to customers

For any further details please call our office at