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Assessor - Business Admin / Customer Service

4 months ago

Coventry, United Kingdom KM Education Recruitment Ltd Full time

**KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors**

We have a great opportunity to transition to a new and rewarding career within the training industry

Our client is happy to consider non-qualified Assessors, who possess solid experience within Management (e.g. Office Manager / Customer Service Manager / Retail Manager), and ideally some exposure to learning and development.

**Job Title**: Assessor - Business Admin / Customer Service (Trainee or Qualified)

**Trainee or Qualified Assessor Opportunity**

**Location**: Home/Field based (Must be flexible with travel throughout Coventry and surrounding areas)

**Salary: **£25,500 - £26,500 (Depending on qualifications)
**Package**: Excellent Holiday Entitlement, Mileage + much more
**Type: **Full Time, Permanent

**Essential Criteria**:

- Must hold solid occupational competency within Customer Service / Admin at Management level (also consider Office Manager / Retail Manager)
- Must be confident to deliver Maths and English Functional Skills (full training and support is provided)
- Organisational skills are a must, as well as the ability to plan your time effectively.
- Confident and professional with the ability to inspire and motivate people.
- Quality driven and prepared to go the extra mile for your learners
- Excellent IT skills - confident to support learners online, telephone and face to face appointments as required.
- Full driving licence and use of own vehicle.
- Flexibility is required with working hours and travel, as and when required to meet learners needs.

**Duties include**:

- Assess and support learners working towards Apprenticeship Standards in Business Admin and Customer Service up to Level 3.
- Deliver Functional Skills in Maths and English Level 2.
- Support learners through the End Point Assessment process.
- Delivering via Online and face to face - conduct on-site learner observations/assessments/reviews when required.
- Managing your diary efficiently to ensure timely reviews are conducted.
- Organise and maintain documentation on learners' progress.
- Overcome barriers to learning and adapt delivery to meet learner’s needs.
- Work to learner review and completion timescales.

**Please note**: