Receptionist

3 weeks ago

Cambridge, United Kingdom Alchemie Technology Ltd Full time

**Receptionist**

Alchemie is a fast-growing, ambitious company delivering unique clean-tech products to the têxtile industry and we are looking to recruit an experienced and professional Receptionist to join our rapidly growing team based in Cambridge.

At Alchemie, our vision is a world with zero pollution from têxtile dyeing and finishing, delivered through the implementation of our breakthrough digital technologies.

The têxtile industry is the world’s 2nd largest contributor to water pollution and accounts for 10% of the world’s carbon dioxide emissions.

Our primary focus is always presenting as customer-ready, so we are looking for an individual to manage our front desk and perform a variety of tasks to ensure we always present as customer-focused. As a receptionist, you will be the first point of contact for our company. Our receptionist’s duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also co-ordinate front desk activities, including distributing correspondence and redirecting phone calls. As this is also a customer-facing role, you should have a polite and professional attitude and ensure all guests are welcomed positively and enthusiastically. This role will also include travel management for the company, and therefore experience in travel booking and organisation is essential. Maintaining the reception and customer areas to the highest standard is also required.

**Responsibilities**:

- Greet and welcome guests as soon as they arrive at the office.
- Answer, screen, and forward incoming phone calls.
- Ensure the Reception area, customer area and meeting rooms are tidy and presentable, with all necessary materials in place (e.g., pens, pads, marketing material, etc.)
- Manage the booking of meeting rooms and set-up rooms for external meetings.
- Book and manage lunch set-ups for meetings, as requested by the organiser.
- Receive, sort, and distribute daily mail/deliveries.
- Arrange travel and accommodation for the wider team.

**Requirements**:

- Previous experience as a Receptionist, Front Office Representative, or similar role in a customer-facing business setting.
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be proactive and resourceful when issues arise.
- Excellent organisational and communication skills.
- Multitasking and time management skills, with the ability to prioritise tasks.
- Excellent customer service attitude.
- Corporate travel management skills.

**Salary**: £25,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Cambridge: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service (required)
- Administrative experience (required)

**Language**:

- English (required)

Work Location: In person

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