Homeless Prevention and Relief Officer
2 weeks ago
Job reference
REQ000759
Date posted
10/03/2023
Application closing date
21/03/2023
Location
Town Hall, Reigate
Salary
£31,644-£37,602 per annum
Employment type
Permanent, Full Time
Contractual hours
36
Basis
Full time
Job category/type
Housing
Blank
Job description
**INTERNAL ADVERT ONLY**
**About the Role**
This post is one of four Homeless Prevention & Relief Officers that work closely with four Homeless Prevention Officers within our very successful Housing Team. Relief Officers proactively work with households facing homelessness to either sustain their accommodation where possible, assist with securing alternative accommodation and make legal decisions about the Council’s duty to accommodate households according to the Housing Legislative framework.
**About the Person**
You must have excellent verbal and written communication skills, be a good team player and be able to work on your own initiative. A commitment to providing high standards of customer service, with the skill and discipline to deliver this across a varied workload and to work to deadlines, are essential.
We are looking for a positive, supportive, flexible and innovative individual that can engage well with members of the public that are often going through a difficult time and sometimes have vulnerabilities.
You will have an excellent knowledge of Parts VI & VII of the Housing Act 1996 (as amended) and the Homeless Reduction Act. You will provide comprehensive housing advice to households with a range of tenures. You will interview clients, assess their circumstances and decide what statutory duties are owed. You will work collaboratively with other partners including housing associations, police, social services, substance treatment agencies and other relevant stakeholders.
Applicants must have a detailed understanding and working experience of relevant legislation and the benefits system.
**Staff Benefits**
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We will provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including annual ‘Better’ leisure centre membership, local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and childcare vouchers.
**Additional Information**
For an informal discussion about the role, please call Trevor Woolvet, Housing Needs Manager on 01737 276368.
Interview date: 24th March 2023
**Values and Behaviours**
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
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