Customer Service Advisor

6 months ago


Leamington Spa, United Kingdom hireful Full time

Are you seeking a rewarding career where you can positively impact people's lives?

**You’ve found it.**

Working for a well-established legal company in Leamington Spa as a **Customer Service Agent** within the collections department, you'll be providing support and guidance to customers regarding debt management over the phone.

**Salary -** £20,250 + Monthly bonus taking your total salary to £23,250

**Role Type -** Full time / Permanent / Shift rota between 9am - 6pm, Monday - Friday (no weekend work required)

**Location -** **Leamington Spa, Warwickshire** (commutable from Warwick, Bishop’s Tachbrook, Blackdown, Stoneleigh, Hunningham, Harbury and surrounding areas)

**Benefits - **22 Days holiday + Bank Holidays, Variety of discounts, Free car park, On site restaurant and Costa Coffee, Social events, Lots of incentive schemes

**The Role**

In this position, your main duty will involve evaluating clients' earnings and outgoings to assist them in debt management through the formulation of a practical and fair repayment schedule. You will also be responsible for documenting all interaction details and working out the repayment plans using the system. Resilience and a keen interest in helping individuals are essential qualities for excelling in this job.

This position is alternatively known by titles such as Customer Service Agent, Customer Support, Telephone Operative, Sales Consultant, Energy Consultant, Front of House, or Receptionist.



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