Key Account Support Executive

4 weeks ago

Congleton, United Kingdom Heamar Company Limited Full time

Heamar Company Ltd services individuals, small to medium enterprises, through to large UK and global corporations.

As the Key Account Support Executive you will sit within the Sales Team that supports critical clients in the UK and around the world.

In this role, you will manage a portfolio of approximately 10 + clients within the large UK and global corporation remit, proactively identifying their needs and work with the Key Account Manager to provide and execute solutions direct with the customer.

Heamar Company Ltd is a respected tooling specialist, established in 2012 with a vision to become the industry leader for high quality tooling and tooling solutions. We stand as a prominent tooling supplier to a range of industries, including aerospace, military, rail, renewable energy, MRO, industrial and electrical systems.

Our solutions range from basic sockets and spanners to intricate maintenance tool kits for critical electrical systems.

At Heamar, we offer a Friendly and unified working experience that combines a positive and proactive work environment together with quality and ambition. The working hours are 8:30am - 4:30pm, Monday through Thursday, and 8:30pm to 3:30pm on Fridays, with 1 hour un-paid lunch break per day.

**What will you be doing**:

- Handle daily administrative tasks, process enquiries, quotes and sales orders from our Key Accounts.
- Develop and maintain strong relationships with key contacts within our customers businesses.
- Identify customer needs and work with the Key Account Manager to provide and execute solutions direct with the customer.
- Determining and researching target names/ customers and assisting the Key Account Manager in client acquisition, key business introductions and business development strategies.
- Regularly update the Key Account Manager on business development results to support the business growth aspirations.
- Proactively attend strategic discussions with Key Accounts 1-2 times per year.
- Develop and maintain relationships with key team members within the Purchasing and Service & Repair teams.
- Develop and maintain relationships with our external tooling suppliers.
- Regularly manage and update numerous open order books to feedback to key individuals within customer purchasing teams.
- Contribute to weekly, quarterly and annual sales targets.

**What we are looking for**:

- Customer service/ customer relations experience.
- Business awareness, to include the impact of changing general current affairs to our customers business.
- Familiarity with tooling.
- Owning and pursuing a personal development plan that helps in the succession to a Sales Account Manager Role.
- Natural decision making ability.
- A desire to acquire and develop job related knowledge and skills in order to progress.
- Commercially minded.
- Attention to detail - You must have the ability to focus on all areas of a project or task, no matter how small.

**Desired skills**:

- Sales acumen.
- The ability to be creative and ability to adapt.
- Knowledge of Oracle Netsuite

**Job Types**: Full-time, Permanent

Pay: £24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Gym membership
- Profit sharing
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Account management: 1 year (required)
- sales: 1 year (required)

Work Location: In person

Application deadline: 08/05/2024
Reference ID: Key Account support executive

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