Travel Consultant

6 months ago


Nottingham, United Kingdom Travelteer Full time

**About us**

Travelteer is a leading volunteering and travel organisation based in Nottingham. Travelteer brings an innovative concept that is at the forefront of responsible travel and ethical volunteering. We understand the importance of utilising volunteers’ skill-sets to provide support for our programmes in Sri Lanka, Morocco and Nepal. Not only does Travelteer offer life changing volunteering programmes, but the opportunity to explore and travel.

Our work environment includes:

- Casual work attire
- Company perks
- Lively atmosphere

You will be part of an amazing team helping recruit and prepare volunteers for their trips to Sri Lanka, Nepal, and Morocco As a Travel Consultant, you will be involved in the full 360 process of recruiting volunteering, planning their trips, helping arrange their flights and making sure they are fully prepared for their trip You will be working alongside both the Admin and Recruitment team.

You will be involved in the following areas.
- Managing customer trip preparation.
- Answering inbound phone calls from customers and helping them with their queries.
- Managing customer information in excel databases.
- Contacting customers to collect information and documents to prepare them for their trip.
- Attending fairs & events to promote Travelteer’s opportunities.
- Interviewing volunteers (via phone / video call) to ensure they are suitable for the programmes and have the full details of the amazing trips we have planned for them.
- Selling additional travel opportunities to the volunteers.

**Opportunity to travel with Travelteer to our destinations**

**Job Types**: Full-time, Permanent, Graduate

**Salary**: £18,000.00-£20,000.00 per year

**Benefits**:

- Casual dress
- Employee discount
- Free parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Ability to commute/relocate:

- Nottingham: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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