Sales Co-ordinator

3 months ago

Swansea, United Kingdom Sinclair Group Full time

**Job Title: Sales Co-ordinator - Mercedes-Benz of Swansea**

**Full time**:

- Shift Rota to cover between the hours of 8:30am to 18:00pm Monday to Friday and 8:30am to 17:00pm Saturday (every other Saturday worked with a day off in the week)

**Position pays: £23,000 Basic with up to £25,000 OTE**

**Location: Swansea**

Sinclair Mercedes-Benz are looking for an enthusiastic Sales Co-ordinator to join our successful Sales Team in Swansea.

Would you love to help a customer take delivery of their dream vehicle? If so this is the position for you.

**The Opportunity**:
As a Sales Co-ordinator you will work in a small team of two within the Sales Department. After a customer has purchased their new or used vehicle you will be introduced to them to start building the Sinclair Group relationship our customers have believed in for over 75 years.

You could be following the Approved Used Mercedes-Benz vehicle through the workshop ensuring it is prepared to our brand standards, or establishing the delivery date of the customers brand new Mercedes-Benz vehicle, which could include retaining the customer’s private plate, conducting a quality control inspection to handing over the vehicle.

**Your duties will include**

You will be pivotal in the seamless process from transaction to delivery of our customers dream car. Engaging with the customer throughout their journey providing a 5* customer experience that is expected of our customers and us as a thriving business.

You will use a number of our internal systems and full training will be provided so no motor trade experience is necessary.

**More about you**:
To be successful in this position you need to have the following
- The appetite to learn.
- Have excellent time management and organisation skills.
- A keen eye for detail.
- The want and understanding to put the customer first.
- Be confident, polite and be able to engage in face-to-face activities with our customers.
- Responsive and have the ability to think on your feet.
- Have a pleasant and professional telephone manner.
- Have a high level of literacy skills.
- Want to work in a fast paced, exciting and professional environment.

**What’s in it for you?**
- 30 days annual leave per year (including bank holidays) that will increase with length of service
- Birthday day off
- Manufacturing specific training along with inhouse training
- Contributory Pension Scheme
- Staff discounted parts and servicing plus a free MOT every year
- Recognition of length of service at 5,10,20,30 & 40 years anniversary
- Life Assurance (death in service benefit) *
- Staff Car Scheme*
- Colleague Referral Scheme / Customer Referral Schemes
- Cycle to Work Scheme
- Employee Assistance programme with access to a 24/7 helpline and designated Mental Health First Aiders
- Sinclair Foundation - charitable foundation designed to support members or their close family who find they need financial support at times of ill-health.
- Development opportunities within the Sinclair Group
- Free onsite parking

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