Business Officer
6 months ago
About the role
Do you have a background in Administration or Business Support? Are you passionate about helping people and making a difference through problem-solving and creativity? Do you thrive in a busy and varied environment, are organised, and can meet multiple deadlines simultaneously? If so, we would love to hear from you
We are looking to appoint two enthusiastic, full-time, permanent Business Support Officers to provide administrative support to our Adult Social Care teams. These are dynamic and exciting roles where you will work in fast-paced environments, anticipating and resolving issues, prioritising competing demands, and successfully supporting the operational teams to deliver their responsibilities.
As a Business Support Officer for the Adult’s Long-Term teams, you will be responsible for:
- Providing telephone and face-to-face support to operational staff, community workers, service users, and their families.
- Handling sensitive enquiries and information with professionalism.
- Working collaboratively with internal and external partners.
- Offering high-quality administrative support, proposing creative solutions to operational challenges.
- Coordinating and supporting ongoing projects to contribute to the continuous improvement of our services.
- Collaborating with other Business Officers to maintain consistency and excellence in our practices.
- Updating and maintain information using Microsoft packages.
These positions are full-time at 37 hours per week, with working hours from 09:00 am to 17:00pm, Monday to Thursday and 9:00am to 16.30pm on Friday, and your working base will be confirmed upon appointment. Cambridgeshire County Council offers hybrid working to provide staff with the flexibility to work across multiple Cambridgeshire offices and from home after completing initial training and induction.
**How to Apply**
What will you be doing?
As a Business Officer, you will be at the heart of our operations, working closely with the teams of Adults Social Care to drive efficiency, improve processes, and enhance service delivery.
Our Business Officers provide essential administrative support working as part of dynamic and customer focused teams. You will never be bored in this varied role.
You will deal with calls from members of the public as well as internal queries, undertake procurement exercises, support onboarding of new team members and much more
Check out the job description/person specification for some more details.
About you
You will also be:
- Empathetic and caring with the ability to remain emotionally resilient.
- Flexible and able to embrace change and support new ways of working.
- Excellent organizational skills with the ability to prioritize workloads and work well under pressure.
- Strong attention to detail and proficiency with Microsoft Office packages.
- Outstanding written and oral communication skills.
- Proactive in learning and personal development.
- Able to travel to and work within Cambridgeshire County Council offices.
- Creative problem solver with good decision-making skills.
If this sounds like you, please demonstrate how you meet all the essential criteria of the person specification in your personal statement.
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
Our four values are central to our culture, driving everything we do.
Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
Our benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:
- Flexible working
- Flexible Bank Holidays
- A comprehensive wellbeing package
- Our Cambs Rewards employee discounts
- A comprehensive pension scheme
- IDEAL staff equality, diversity and inclusion network.
- Camweb our staff intranet helping to keep you informed
- An employee recognition scheme
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