Finance Administrator

3 weeks ago


Liverpool, United Kingdom Ardent Credit Services Ltd Full time

**Finance Administrator**

**Ardent Credit Services - Knowsley**

**Passionate Dedicated Thoughtful**

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£22,000.00 per year

Ardent Credit Services Ltd is an expanding credit management and debt recovery services provider based in Knowsley, near Liverpool. We specialise in both consumer and commercial debt recovery.

As an established UK leading debt collection agency, innovation is continuously at the forefront of the services we provide to our clients. We have made significant investment in our new collections system, and we are currently in the process of enhancing our technology which will give us additional efficiency gains and improved compliance across our debt collection processes.

We review our performance using our suite of management information, so we can provide our clients with ongoing strategic insight, which also helps support our operational teams.

We continually strive towards having a positive impact on the environment. We aim to be a "paper free" business as much as possible and we are proud that all areas within our call centre are already totally paper free. All paper we do use is from sustainable sources.

We encourage and promote car sharing with our employees. We also recycle all waste material we can within the office and encourage employees to make suggestions to improve our impact on the environment - offering a financial reward for all suggestions we implement.

We also engage with the local community for charitable events and fund raising

**We value our employees - and provide**:

- Company pension
- Free parking
- Superb working conditions
- Career progression
- Regular internal communications
- Medicash
- Employee assistance

**Job Summary**

Job Summary
As a Finance Administrator you will work closely alongside the Operations team, reporting into the Financial Controller. Your role will interact and work alongside the broader Finance/Operations/Collections, ICT and Client Services teams. This is a hands-on technical role requiring a clear passion for accuracy and attention to detail. But don’t worry, full training will be given.
- Reconciling banking batches to ensure payments have been applied accurately
- Dealing with banking queries and managing the bank suspense account
- Accurately setting up client payments and promoting CEO/Managing Director to approve transactions
- Preparing cheques/postal orders for banking
- Produce and reconcile client invoices
- Handling of overpayment process including processing refunds to customers
- Manage the unallocated payments process and provide regular MI to Exec Team
- Monitor and process chargebacks
- Responsible for the handling of all finance administrative related duties.
- Ensure that all financial controls and rules are adhered to.
- Provide support to the Financial Controller with daily Finance tasks
- Assist with month end and year end accounting tasks to ensure prompt delivery of management information.

About you:

- Experience of working in an office environment - ideally a finance or accounts department.
- Ability to communicate professionally with colleagues, clients and other third parties
- Ability to multi-task and prioritise workloads
- Excellent organisational skills with an ability to prioritise and plan your work independently.
- Ability to work effectively as part of a team and on own initiative.
- Experience of Microsoft Office programs (word, excel)
- Excellent attention to detail and customer services skills
- Ability to project a professional image of Ardent Credit Services

**Our Promise to You**:
**We’re not perfect**:

- no company is, but we work hard to get it right
**We will treat you as an individual** - we are all unique, and we recognise that
**We’ll keep listening** - we value employee contribution
**We’ll help you grow** - we admire ambition, and we always aim to promote internally
**We aim to keep it fun** - we believe that work should be enjoyable

**Hours**:

- 37.5 hours per week Full time - permanent
- Monday - Friday
- Based at Knowsley Head Office
- FTE salary £19,000 - £23,000

**Qualifications**:

- Microsoft Excel: 1 year (required)

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£22,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Free parking
- Referral programme
- Wellness programme

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Liverpool, L33 7XW: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Microsoft Excel: 1 year (preferred)


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