Digital Communications Officer

6 days ago

London, United Kingdom Endometriosis UK Full time

Job description

We have an exciting opportunity for an experienced Digital Communications Officer to join our team at Endometriosis UK, and help us make a real difference for the 1.5 million in the UK with the disease. This is a crucial, new role for our small but growing charity, supporting the Campaigns and Communications Manager to manage all things digital - from our growing social media platforms, website, newsletters, as well as supporting digital outputs for fundraising campaigns. You will play a lead role in identifying the organisations digital needs; helping us increase our digital footprint to raise even more awareness of endometriosis.

You’ll have an eye for design and be able to create engaging content across our digital platforms, with experience of managing paid advertising campaigns. You will also have a keen interest and experience in using insights, analytics and data to drive engagement and growth across our fundraising and campaigning activities.

You’ll be a strong communicator, able to use our digital platforms to communicate complex issues. From drafting social media written content to creating engaging imagery and digital assets, you’ll be able to create content that stands out and resonates with our audiences.

This will be a busy, varied and important role working closely with the Campaigns and Communications Manager to create and deliver a new digital communications strategy.

In this role, your key responsibilities will include:

- Day to day coordination of our social media platforms. This includes planning and drafting written content, producing digital assets such as Reels, videos and picture content, and replying to comments and messages
- Managing small paid social media ads and campaigns
- Routinely looking outside our own channels and engaging with announcements and conversations about endometriosis on other social media accounts
- Working with colleagues across the organisation to implement best practice on social media
- Monitoring, tracking and reporting on our social media performance using tools such as Google Analytics and Facebook Insights, and act on these insights to ensure all activity is optimised and our reach is increased
- Coordinating the delivery of the organisation’s monthly e-newsletter, testing outputs to optimise impact
- Working with departments across the organisation on digital outputs
- Editing and creating videos for social media
- Staying up to date with digital trends, and adapting our content accordingly

The role of volunteers is integral with our work at Endometriosis UK, and paid staff are required to underpin this in their attitude and actions.

We are a small, busy charity, and all staff help with the general running of the organisation in addition to their specific role activities.

**ABOUT YOU**:
Our Digital Communications Officer will be a motivated, creative and organised individual, with a proven track record of using social media to drive an organisation’s key messages.

You’ll be keen to work in a dynamic, small organisation with lots going on, and relish the opportunity to develop the organisation’s digital footprint.

**Person Specification**
- Experience of coordinating social media activity across an organisation.
- Excellent written and verbal communication skills, with an ability to create engaging digital content.
- Strong understanding of digital metrics and using data to spot trends and opportunities for growth.
- Demonstrable experience of content creation tools, such as PhotoShop and Canva.
- Experience of managing Google Ads.
- Experience of working on fundraising and advocacy campaigns in a digital capacity.
- Experience of digital user journeys.
- Demonstrable understanding of how best to present often complex information to others.
- Ability to be able to work flexibly including some weekends and evenings.
- Understanding of living with endometriosis or a demonstrable interest in women’s health and empathy with our mission.
- Understanding and demonstrable commitment to equal opportunities, diversity and inclusion.
- Undertaking any other duties commensurate with the role and general level of responsibility of the post.

**To apply, please send your CV and a maximum 2-page cover letter outlining how you meet the person spec and why you are interested in this post.**

**Interviews will take place on either Friday 12th August or Monday 15th August, preferably in our London office but with flexibility to host virtually (other options could be available should this fall on holiday dates).

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