Client Care Advisor

3 months ago

Banbury, United Kingdom Vets4Pets Full time

Client Care Advisor

If you enjoy providing great service and working in a team, we have just the opportunity for you at our Banbury Vets4Pets practice to start as soon as possible. This would be for a minimum of 20 hours a week, with the opportunity to do more, and you must be flexible with working hours. There would also be one weekend in 4.

This is a Front-of-House role and your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team.

Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.

Your great client service during a client's visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.

You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently.

Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.

In short, you like to be busy, enjoy helping people and their pets, and always endeavour to make a difference.

This is a busy role, so some experience in Customer Care would be beneficial. You will be trained buy our experienced Client Care Advisors but the ability to pick things up easily is essential.

In return, we offer such benefits as: access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.

Location: OX16 1LX

LI-LC1

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