E-commerce Administrator

2 months ago

Folkestone, United Kingdom Kandhu Ltd Full time

An excellent opportunity for an experienced E-Commerce Administrator to join this world class FMCG manufacturer.

OPPORTUNITY HIGHLIGHTS
- 50% on-site and 50% working from home.
- Mon to Thur: 9am to 5pm. Fri: 9am to 4.30pm.
- Competitive Salary
- Excellent benefits including: Bonus, Competitive Pension scheme etc

THE E-COMMERCE ADMINISTRATOR

Key Responsibilities will include:

- Daily order entry onto SAP, ensuring the validity of orders by checking delivery addresses, products, prices and stocks & confirming back on customer portal.
- Obtaining Automatic Shipping notes on behalf of the third-party distributor.
- Controlling the release of orders to third party Distribution Company to ensure customer delivery dates are met,
- Ensure effective communication on specific requirements including short lead time orders and stock issues with third party distribution partners to enable orders to be picked in a timely and efficient fashion.
- Control of customer invoice queries, query investigation and challenging noncompliance issues, managed on customer portal.
- Liaise with third party distributors to obtain evidence to support investigations.
- Work closely with finance.
- Collation, checking and filing of orders once despatch is confirmed
- Maintain effective communication of stock with Account Managers
- Support colleagues within the customer service team, including back up support on all Amazon markets and other customers
- Any other task required by the E-retail team on an ad-hoc basis.

THE IDEAL CANDIDATE
- Digitally competent and confident.
- Good knowledge of MS office programs, especially Outlook, Word and Excel
- Knowledge of data entry into mainframe computerised business systems; SAP experience within Sales, Materials Management modules is an advantage.
- Knowledge of Amazon Vendor Central system an advantage.

Kandhu Recruitment are specialist recruiters within the Food, Drink and FMCG Sector

Kandhu GDPR & Privacy Policy Statement

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