Team Leader- 20hrs- St James Quarter

6 months ago

Edinburgh, United Kingdom The Body Shop International Limited Full time

**The Body Shop**:
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. In 2019, we became a certified B Corp. That is a business that meets the highest verified standards of social and environmental performance transparency and accountability. B Corps don’t just care about profit - they care about people and the planet too.

We believe equality is a human right. All people should have an equal opportunity to pursue their dreams and aspirations, regardless of beliefs, characteristics, and circumstances. Everybody has the right to live their life free from violence and discrimination. We want The Body Shop to be a great place to work and shop, whoever you are. We endeavor to be diverse and inclusive throughout our business. We celebrate the diversity of individual self-expression. We are unapologetically excited about life and the world and want everyone to experience all it has to offer. As such, we are passionate protagonists and advocates of social equality, equal rights, and equal opportunities, for each and every one, everywhere Visit The Body Shop website to learn more.

The Body Shop exists to fight for a fairer, more beautiful world. This is our purpose, and it drives everything we do. Our beliefs are everything to us: that business is a force for good, the empowerment of women and girls and the belief that everyone is beautiful.

**Your role in a nutshell**:
As an aspirational leader, with enthusiasm for our brand and a strong connection to our purpose, you’ll support the Store Management team in driving the store & your team mates to deliver retail excellence, strong sales results & an engaging customer experience.

**More about the role**:

- Handle customer concerns efficiently & effectively, sharing feedback with Store Management team as needed
- Problem solves effectively & proactively as much as possible using available resources
- Creatively support upkeep of store lay-out & visual merchandising, inventory management & other store operations as needed.
- Communicate effectively & act as a flexible & responsible role model to your team
- Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products.
- Working with the Store Management team to:

- Shape a customer focused store experience by coaching Customer Consultants to drive customer engagement through our products, campaigns & activism, bringing our brand to life
- Ensure development of customer loyalty to further build The Body Shop brand
- Meet sales & performance targets

**What we look for**:

- Experience in a customer facing role and a genuine passion for beauty & the retail industry
- Ability to communicate & listen effectively & demonstrate operational skills
- Strong interpersonal skills to build rapport with customers & provide appropriate solutions to customer needs
- A positive mindset with the willingness to continuously develop yourself
- Ability to multitask, manage time & work flexible hours
- Ability to work independently with mínimal direction

**What we offer**
- Comprehensive onboarding in your new position
- Training hours for you & your team as needed
- A 50% staff discount on regular product & 30% on Gifts
- Freebies - when we launch new products, we want our Teams to be the first to fall in love with them
- Paid volunteer days - so you can spend time with the causes that matter to you
- Ability to make connections with Community Partners to drive local activism
- (UN) Uniform
- We don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good
- Ability to offer a real living wage to your Customer Consultants
- Opportunities to grow within the Brand
- Encouragement & support to be exactly who you are - employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network

**Talent Drivers**:

- Collaborative Skills
- Purpose
- Personal Conduct
- Leadership
- Commerciality

  • Cleaning Operative

    1 week ago

    Edinburgh, Edinburgh, United Kingdom ABM UK Full time

    About the RoleWe are seeking a qualified Cleaning Operative to join our team at the prestigious St James Quarter in Edinburgh.Your primary responsibilities will include:Maintaining the cleanliness and hygiene of the premisesCarrying out daily cleaning tasks, including litter picking, vacuuming, and dustingEnsuring all areas are clean and tidy, including...

  • Sales Assistant

    6 months ago

    Edinburgh, United Kingdom Mango Full time

    At Mango we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women. We are looking for SALES ASSISTANT (16 hours, St James Quarter) **WHAT WOULD YOUR DAY TO DAY BE LIKE...

  • Sales Assistant

    5 months ago

    Edinburgh, United Kingdom Mango Full time

    At Mango we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women. We are looking for SALES ASSISTANT (20 hours, St James Quarter) **WHAT WOULD YOUR DAY TO DAY BE LIKE...

  • Sales Assistant

    6 months ago

    Edinburgh, United Kingdom Mango Full time

    At Mango we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women. We are looking for SALES ASSISTANT (12 hours, St James Quarter) **WHAT WOULD YOUR DAY TO DAY BE LIKE...

  • St James Quarter Cleaning Team Member

    3 days ago

    Edinburgh, Edinburgh, United Kingdom Abm Full time

    Cleaner Job Description:We have a vacancy for a Cleaner to work at St James Quarter in Edinburgh. The ideal candidate will be reliable, hardworking, and able to maintain high standards of cleanliness and customer service.Job Responsibilities:Litter picking, vacuuming, dusting, floor cleaning, emptying bins, and toilet cleaningCommunicating effectively with...

  • Guest Services Supervisor

    6 months ago

    Edinburgh, United Kingdom Savills Management Resources Full time

    **Purpose of the Role** St James Quarter (SJQ) is a world-renowned retail-led mixed-use destination comprising 850,000 sq/ft of prime retail, food and leisure space, a multi-screen cinema, a world class “W” hotel, 152 private apartments and a 4-star aparthotel. The individual will assist supervision and direction of the team and ensuring that the...

  • Guest Services Ambassador

    6 months ago

    Edinburgh, United Kingdom Savills Management Resources Full time

    **Purpose of the Role** The Mall Ambassador is responsible for providing an exceptional guest experience at St James Quarter. As the main point of contact for guest enquiries, the Mall Ambassador will provide solutions, recommendations, and personalised services to exceed guest expectations. Working collaboratively within the Guest Services team, they will...

  • Car Park Cleaner

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Abm Full time

    Job Title: Car Park CleanerLocation: St James QuarterShift Pattern: 9 hours per shift, 1-hour unpaid break, covering 3 shifts over 7 daysPay Rate: £ per hourAt ABM UK, we take pride in delivering customized solutions for a range of industries. Our team is dedicated to providing top-notch facility service solutions across the UK.As a Car Park Cleaning...

  • Guest Services Ambassador

    5 months ago

    Edinburgh, United Kingdom Savills Management Resources Full time

    **Purpose of the Role** St James Quarter (SJQ) is a world-renowned retail-led mixed-use destination comprising 850,000 sq./ft of prime retail, food and leisure space, a multi-screen cinema, a world class “W” hotel, 152 private apartments and a 4-star aparthotel. The individual will assist supervision and direction of the team and ensuring that the...

  • Guest Services Ambassador

    6 months ago

    Edinburgh, United Kingdom Savills Management Resources Full time

    **Purpose of the Role** St James Quarter (SJQ) is a world-renowned retail-led mixed-use destination comprising 850,000 sq./ft of prime retail, food and leisure space, a multi-screen cinema, a world class “W” hotel, 152 private apartments and a 4-star aparthotel. The individual will assist supervision and direction of the team and ensuring that the...

  • Sales Assistant

    6 months ago

    Edinburgh, United Kingdom Mango Full time

    At Mango we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women. We are looking for a SALES ASSISTANT (20 Hours, St James Quarter) **WHAT WOULD YOUR DAY TO DAY BE...

  • Guest Services Ambassador

    5 months ago

    Edinburgh, United Kingdom Savills Management Resources Full time

    **Purpose of the Role** St James Quarter (SJQ) is a world-renowned retail-led mixed-use destination comprising 850,000 sq./ft of prime retail, food and leisure space, a multi-screen cinema, a world class “W” hotel, 152 private apartments and a 4-star aparthotel. The individual will assist supervision and direction of the team and ensuring that the...

  • Store Manager Fashion Brand

    6 months ago

    Edinburgh, United Kingdom Luxe Talent International Full time

    From Luxe Talent, International Recruitment and Training Consultancy specialised in Fashion, Luxury, Retail and FMCG, we are looking for our customer, a fashion Brand, a Store Manager for the Store in St James Quarter.In our recruitment and training consultancy we work with different firms in the Luxury, Premium and High Premium sectors around Europe and...

  • Guest Customer Services Supervisor

    6 months ago

    Edinburgh, United Kingdom Savills Management Resources Full time

    **Job title** **Guest/Customer Services Supervisor** **Site Name and Location** **St James Quarter Edinburgh EH1** **Working Hours** **40 hours** **Salary** **£26,625 per annum** **Purpose of the Role** St James Quarter (SJQ) is a world-renowned retail-led mixed-use destination comprising 850,000 sq./ft of prime retail, food and leisure space, a...

  • Sales Advisor

    1 month ago

    Edinburgh, United Kingdom H&M Full time

    Job DescriptionThis is a temporary Part-time position offering  12, 16 & 20 hours per week. The position is based in the H&M St James Quarter, Edinburgh store.As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and...

  • Kitchen Team Member

    6 months ago

    Edinburgh, United Kingdom Ozen Street Food Full time

    Ozen is relaunching in Edinburgh! We are looking for talented, ambitious individuals to take on a Kitchen Team Member role with us. Our new unit is in St James Quarter, and a key benefit of signing up with us is big discounts in all shops/restaurants in the store! Your key responsibilities will be: - Cooking and presenting bao buns to a required...

  • Kitchen Team Member

    6 months ago

    Edinburgh, United Kingdom Ozen Street Food Full time

    Ozen is relaunching in Edinburgh! We are looking for talented, ambitious individuals to take on a Kitchen Team Member role with us. Our new unit is in St James Quarter, and a key benefit of signing up with us is big discounts in all shops/restaurants in the store! Your key responsibilities will be: - Cooking and presenting bao buns to a required...

  • Visual Merchandiser

    6 months ago

    Edinburgh, United Kingdom H&M Full time

    Company Description Do you want to work for a company where sustainability is at the forefront in everything we do? A place where you will find endless career opportunities and the chance to explore a variety of roles across all our brands and around the globe? Do you want to join a team where you can make anything happen if you are curious and eager? -...

  • Floor Team Leader

    6 months ago

    Edinburgh, United Kingdom Maki Ramen Full time

    **Address: C1, 35 St James Quarter, Edinburgh, EH1 3AD** **FULL-TIME RESTAURANT TEAM LEADER** **£10.50-£11 p/h (rate negotiable based on experience)** Want to have a go working with one of the biggest Asian brands in Scotland? Curious about ramen? Come join our growing team at Maki & Ramen and take your career to the next level! We're looking for...

  • Meet and Greet Driver/car Park Operative

    6 months ago

    Edinburgh, United Kingdom Care Park UK Ltd Full time

    **Job Title**: Meet and Greet Driver/Car Park Operative **Reports to**: Car Park Manager and Supervisor **Location**: St James Quarter, Edinburgh **Introduction** On implementation, St James Quarter (SJQ) will be a world-renowned retail-led mixed-use destination comprising 850,000sf of prime retail, food and leisure space, a multi-screen cinema, a world...