Showroom Host

**About Us**:
Welcome to Hedin Automotive, a partner of Mercedes-Benz in the UK, operating across multiple locations such as Brooklands, Croydon, West Bromley, and Dartford. We are committed to delivering first-class automotive experiences for Hedin and Mercedes-Benz brands.

**Position**:
We are delighted to offer the role of **Showroom Host - Customer Relations Coordinator** at our bustling Mercedes-Benz showroom in Brooklands. This role is ideal for a customer service-oriented professional looking to guide and enhance our customers' showroom experience.

**About You**:

- Outstanding interpersonal skills and a welcoming demeanour
- Professional attire and an approachable presence
- Strong organisational abilities and attention to detail
- Experience in reception, hosting, or customer service positions is advantageous
- A genuine passion for the automotive industry and the Mercedes-Benz marque

**Responsibilities**:

- Greeting and assisting visitors in our Mercedes-Benz showroom with enthusiasm and professionalism
- Coordinating showroom displays and ensuring the presentation is consistent with brand standards
- Greeting customer appointments and directing clients to the appropriate department
- Recording customer showroom activity
- Building rapport with clients and providing a memorable brand experience

**Requirements**:

- Experience in a customer-facing role
- Excellent communication skills and a flair for customer interaction
- Ability to multitask in a fast-paced environment
- Legal authorisation to work in the UK

**What We Offer**:

- A competitive salary and opportunities for career progression
- **25 days** of annual leave plus bank holidays
- Access to exclusive employee discounts on vehicles and services
- Life assurance cover
- Access to discounted car rental scheme
- Discounted friend and family car maintenance programme
- Discount health and wellbeing options
- Participation in our company pension scheme
- Comprehensive training and development programmes
- An inclusive, supportive, and professional work environment

**How to Apply**:
**About the Role (Overview)**:

- The role is offered on a full-time basis - Mon-Fri
- Typical working hours 830-1730
- The expected working hours are 40 hours per week