Administrator

7 months ago

Southampton, United Kingdom Enerveo Full time

**Enerveo is a multi-disciplinary contracting business, with more than 30 years of experience and we have the skills and expertise to deliver complex projects in complex environments across a number of different service lines.**

**From managing over 1 million street lights, to rolling out EV charging points nationwide, we have an important role to play in connecting, sustaining and renewing critical infrastructure in the UK and Ireland.**

**Our work is underpinned by strong commitment, not just to our customers and partners, but also to safety and we are proud to have one of the best safety records in the industry.**

**But we are more than just a contracting business. The world is changing and we want to be a part of it; we have a responsibility to support society in accelerating towards Net Zero and will continue to provide innovative solutions to our clients to achieve this.**

**We are proud of our deep heritage. It drives us forward into the future. Into a better future. For all.**

**Job Title**:Facilities Administrator

**Base Location**: Chichester

**Salary**: £20,575 - £27,172 + a range of other benefits to support your family, finances and wellbeing.

**Working Pattern**: Permanent | Full Time

**What will I be doing in this role?**

We’re looking for an experienced **FM Administrator** to join the team.

This role will be working within the administration team in Chichester on the West Sussex County Council contract. The key accountabilities for this role are database management, quote and job tracking, data input, customer relations and internal communications. A key role will be the management of KPIs on the contract to ensure we achieve compliance and perform within contract KPIs.
- Efficiently deal with Reactive and PPM works from scheduling of jobs through to invoicing in a timely manner
- Proactive planning of PPM and Reactive works to ensure completion within contractual SLAs.
- Arranging access to buildings to aid job completion
- Chasing updates and job paperwork from Subcontractors
- Receive any urgent reactive requests from client and notify Supervisors/engineers as required.
- Accurate data entry of information on CAFM database management system
- Maintaining excellent client relationships, contract and client records
- Allocating of works to engineers
- Following up on outdated works and works not completed with engineers

**What do I need to be successful in the role?**
- You’ll be a confident decision-maker, taking ownership and using your own initiative to resolve problems. With exemplary attention todetail, you’ll ensure the highest of standards, maintaining a professional approach at all times.
- You’ll be able to work under pressure to meet deadlines and will have great communication skills to deal with challenging situations.

**What are the benefits for me?**
- 26 days holiday plus bank holidays
- An enhanced employer pension contribution rate of 6%
- Comprehensive life insurance
- Free eye test vouchers and vouchers towards the cost of glasses (dependent on test results)
- Access to ‘Perks online’ - our Enerveo benefits portal with 1000’s of high street, online, supermarket, cinema, travel and gym discounts.
- Agile ways of working for office colleagues.
- Long service awards when you reach key milestones.
- The opportunity to be part of a forward-thinking collaborative team who will focus on your future career and development.

**Next Steps**

If we make you a job offer, before commencing employment with us, you'll be required to fully complete our pre-employment screening process consisting of a basic DBS. Enerveo are committed to offering fair opportunities to those with previous criminal convictions and will consider each case on its individual circumstances.

**Salary**: £20,000.00-£27,000.00 per year

**Benefits**:

- Life insurance

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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