Front of House
6 days ago
'''Overview'''
We are seeking a friendly and customer-focused individual to join our team as a Front End Associate. As a Front End Associate, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience for everyone who visits our establishment.
'''Duties'''
- Greet guests as they enter the establishment with a warm and friendly demeanor
- Assist guests with their inquiries and provide accurate information about our products and services
- Process customer transactions accurately and efficiently using our point-of-sale system
- Maintain a clean and organized front end area, including the checkout lanes and surrounding areas
- Monitor inventory levels and restock merchandise as needed
- Collaborate with other team members to ensure smooth operations and excellent customer service
- Handle guest complaints or concerns in a professional manner, escalating issues when necessary
'''Experience'''
- Previous experience in a customer service role is preferred
- Knowledge of culinary or hospitality industry is a plus
- Familiarity with food preparation and basic math skills is beneficial
- Strong time management skills to handle multiple tasks simultaneously
- Ability to upsell products and provide recommendations to enhance the guest experience
- Experience working in a restaurant or kitchen environment is advantageous
- Excellent communication skills to interact with guests and provide exceptional guest services
If you are passionate about providing outstanding customer service, have a positive attitude, and enjoy working in a fast-paced environment, we would love to hear from you. Join our team as a Front End Associate and be part of creating memorable experiences for our guests.
**Job Types**: Full-time, Part-time
**Salary**: £8.00-£10.67 per hour
Expected hours: 25 per week
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount
Flexible Language Requirement:
- English not required
Schedule:
- Day shift
- Every weekend
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Performance bonus
- Tips
**Experience**:
- Hospitality: 1 year (preferred)
- Bartending: 1 year (preferred)
Ability to Commute:
- Alcester (required)
Ability to Relocate:
- Alcester: Relocate before starting work (required)
Work Location: In person
Reference ID: ROEBUCK23
Expected start date: 04/03/2024
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