Civil Enforcement Officer

Job Information
**ROLE OF THE JOB**

You will be responsible for observing and enforcing parking controls in a fair and consistent manner in accordance with the regulations laid out in the Traffic Management Act 2004, Traffic Regulation Orders (TRO’s), associated legislation and locally determined procedures.

You will be expected to carry out enforcement both on street and in off street car parks either on foot or as a member of a mobile team. You may also be responsible for cash collection from pay and display ticket machines and disc dispensers. There is also involvement in enforcement of Dog Fouling and Littering in line with the relevant Acts.

**REQUIREMENTS OF THE JOB**

Recent experience of working with information technology and experience of dealing with difficult and irate customers is essential. You must also have good communication skills and be confident when working under pressure and in confrontational situations. You must be able to meet the physical requirements and demands of the post and must be able to drive.

This role requires shift pattern working, including weekends, Bank Holidays and evening work. Weekend enhancements are payable.

**INFORMATION AND BENEFITS**

Northumberland is world-renowned as a visitor destination and an ideal location to strike a perfect work/life balance. There is no better way of enjoying the picturesque scenery and stunning coastline than on an everyday basis

Northumberland County Council’s (NCC) vision is “To make Northumberland a county which you regard as a great place to live, in which you can access the activities you enjoy, whilst having the opportunity to learn and thrive”.

For further information about working for NCC, please visit our website here.

**Why choose us?**

We have some outstanding benefits to offer you, including:

- 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
- Automatic enrolment into the Local Government Pension Scheme
- Flexi scheme (if applicable) - up to 2 days flexible leave available per month (pro rata for part-time employees)
- Local government discount schemes available to all employees with offers at local businesses along with various national brands
- Commitment to work/life balance offering flexibility through various schemes including job sharing, flexible working, term-time only, and compressed hours
- Car leasing scheme
- Staff networks - run by staff, for staff, providing opportunities for peer networking, mutual support, staff development e.g. Apprenticeship, Armed Forces, ASD, Enable (disability), LGBT+, Menopause, Mental Wellbeing, Racial Equality

**Further information**

British Sign Language: northumberlandcc-cs.signvideo.net

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930