Current jobs related to Debt Adviser - Durham - Citizens Advice County Durham

We are excited to announce that we are currently seeking to recruit a Debt Adviser to join our thriving charity within County Durham. The purpose of the role is to provide advice on debt management and welfare benefits whilst ensuring that the work conforms to the Advice Quality Standard (AQS). The post holder will empower clients to ensure income maximisation through the take up of appropriate benefits and signpost to agencies where appropriate.

**Role**:Debt Advisor

**Hours**:Full time - 37 hours

**Salary**:£25,466 p/a

**Duration - **Fixed term until March 2024

**Location**:Durham County

**Proposed date for interview**: W/c 21.08.2023

**What we offer, there’s lots**:

- From 1st April 23 CACD have committed to become a real living wage employer.
- Our employment package includes a pension scheme which if contributed to provides added peace of mind in form of a death in service plan.
- 28 days holiday plus bank holidays from your first day of employment with an increase to 33 days after 5 years of employment.
- We invest in our staff with excellent training and development opportunities as well as investing in staff welfare and mental health.
- As a member of the team you’ll have access to Mental Health Champions, Mental Health Strategy, wellness action plans, employee assistance program and peer to peer support across the Citizens Advice network.
- Our policies written to support our team include Dignity at work, Equality and Diversity, a range of Paternity Leave policies, Parental Leave, Working Carers and Menopause.
- We have fruit in every office and sometimes we really enjoy cake.

The purpose of the role is to provide tailored advocacy, advice and support

to individuals and families struggling with debts, and provide them with help to overcome and prevent them from falling into similar situations again.

There are a number of positions available, and advisors will be delivering advice to both local and national clients through a variety of channels.

**Role**:MaPs Debt Adviser/Trainee Debt Adviser

**Hours**:Full time - 37 hours per week

**Salary - **£22,338 -£24,013 dependent upon experience.

**Location**:Citizens Advice County Durham

**Proposed date for interview**: week commencing the 27th February 2023

**What we offer: There’s lots Including: a competitive salary, pension scheme, 25 days holiday, excellent training and development opportunities and much more**

At Citizens Advice County Durham we collect diversity monitoring information to better improve our services and support our research in a way that you can’t be identified. By providing these details we can monitor the diversity of applicants. **Please click here to complete our diversity monitoring form.**

**Job Types**: Full-time, Fixed term contract
Contract length: 7 months

**Salary**: £25,466.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay
- Work from home

Schedule:

- Monday to Friday
- No weekends

Work Location: Hybrid remote in Durham

Application deadline: 14/08/2023