Warranty Administrator

3 months ago


Biggleswade, United Kingdom Liebherr-Great Britain Ltd. Full time

A vacancy has arisen within our Mobile & Crawler Crane department based in Biggleswade for a After Sales Administrator - Warranty. The role contributes to the success of Liebherr-Great Britain Ltd by ensuring maximum commercial recovery from service engineers’ times. To participate in minimising the work-in-progress in relation whilst working within the Company’s key result areas; **Business Performance, Customer Focus, People and Teamwork, Leadership**

**Your Responsibilities**:

- Establish and maintain good communication and effective relationship between customers, suppliers, factories and internal departments in the UK and Ireland
- To question and manage the acceptability or validity of a warranty component, warranty claim or service exchange request at any stage in the process and react properly and effectively regarding the criteria laid down by our suppliers in respect of warranty provision.
- The checking of the accuracy of warranty, policy and service exchange claims and ensuring that the labour, materials, spare parts, sub-contract all other cost items claimed, are valid, evidenced, and justifiable.
- To participate in the effective management of the flow of returned parts from the company through the in-company system back to the suppliers in support of warranty, policy, and service exchange claims.
- The preparation of clear, concise, and accurate claims of all types to our suppliers with the key aim of maximising recovery to Liebherr-Great Britain Ltd.
- Ensuring all return parts, labels and documentation are correctly prepared and in order.
- Participation in the development of in-company IT systems that may be introduced and implemented from time to time.
- The raising of credit notes, both in-company and to customers and suppliers.
- The preparation of letters to customers advising of warranty, policy, and service exchange decision outcomes.
- Filing and organising documentation in a manner that facilitates easy retrieval and also in accordance with the company systems.
- Participating in and contributing to good teamwork necessary to provide our customers with excellent product support.
- Undertake other tasks that may be required from time to time by Liebherr - Great Britain Ltd. This includes assisting as required the main reception and telephone duties on a shared rota basis.
- Undertake to attend meetings and exhibitions off-site and overseas. This may include time spent away from home overnight.
- Undertake training as required by the company from time to time, both at the workplace and off site, including overseas.
- Undertake all work in accordance with the company’s Health & Safety, Quality and Environmental policies and arrangements. Prepare risk assessments and method statements, and implement safe systems of work as necessary.

**Your Profile**:

- Ideally have experience in the construction plant or transport industry, possibly in a parts, warranty or service environment.
- A minimum of 3 GCSE passes or equivalent including Mathematics and English

**Our Offer**:

- The opportunity to work with the industry-leading manufacturer.
- Secure and progressive work environment.
- Competitive salary and benefits.
- Training and personal development

**One Passion. Many Opportunities.**

**The company**:
Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales
- and servicing of Liebherr's products throughout the United Kingdom and Ireland.

**Location**:
Liebherr-Great Britain Ltd.

Normandy Lane

SG18 8QB Biggleswade

United Kingdom (GB)

**Contact**:
Aleksandra Szczepanska



  • Biggleswade, United Kingdom Allstaff Recruitment Full time

    **Allstaff Recruitment** are currently seeking a **Customer Service and Parts Administrator** based in **Biggleswade** on a 12 month fixed term contract basis. - **Summary of the**_ **Customer Service and Parts Administrator role**_** **_ **Salary**: £26,000 - £28,000 **Job Location**:Biggleswade **Type of Contract**: 12 month fixed term...

  • Customer Service

    4 months ago


    Biggleswade, United Kingdom Liebherr-Great Britain Ltd. Full time

    A vacancy has arisen within our Maritime Crane department in Biggleswade for a Customer Service & Parts Administrator. The role contributes to the success of Liebherr-Great Britain Ltd by ensuring maximum commercial recovery from service engineers’ times. To participate in minimising the work-in-progress stock levels. Ensuring effective procurement and...

  • Administrator

    6 months ago


    Biggleswade, United Kingdom Redwood Appointments Full time

    A fantastic opportunity is available for an Administrator - **for a 6 month Fixed Term Contract** - based in Biggleswade for a multinational company, to provide office support services and administrative activities for Workshop team members. **What will the right person look like?** The ideal Administrator must have previous administrative experiencer,...


  • Biggleswade, United Kingdom Allstaff Recruitment Full time

    **Allstaff Recruitment** are currently seeking a **Customer Service and Parts Administrator** based in **Biggleswade** for a rapidly growing company. - **Summary of the**_ **Customer Service and Parts Administrator role**_** **_ **Salary**: £27,000 - £29,000 **Job Location**:Biggleswade **Type of Contract**: Permanent, Full time **Hours**: 40 hours,...


  • Biggleswade, United Kingdom CV-Library Full time

    We have an exciting opportunity After Sales Administrator based in Biggleswade for one of our clients on a full-time 6-month fixed-term contract basis. Our client are a large, growing and reputable manufacturer and supplier of construction equipment on a national and international scale. Responsibilities of the After Sales Administrator Maintaining...

  • Customer Service

    5 months ago


    Biggleswade, United Kingdom Redwood Appointments Full time

    **Customer Service & Parts Administrator** A great new role for a Customer Service & Parts Administrator has come in for a multinational equipment manufacturer and service provider, based in Biggleswade. Ensuring effective procurement and sales of machine parts, helping ensure maximum commercial recovery from service engineers’ times, minimising the...

  • Customer Service

    6 months ago


    Biggleswade, United Kingdom Redwood Appointments Full time

    **Customer Service & Parts Administrator** A great new role for a Customer Service & Parts Administrator has come in for a multinational equipment manufacturer and service provider, based in Biggleswade. Ensuring effective procurement and sales of machine parts, helping ensure maximum commercial recovery from service engineers’ times, minimising the...


  • Biggleswade, United Kingdom Allstaff Recruitment Full time

    **Allstaff Recruitment** are currently seeking a **Customer Service Administrator** based in **Biggleswade** on a 6 month fixed term contract basis. - **Summary of the**_ **Customer Service Administrator** _**role **_ **Salary**: £27,000 per annum **Location**: Biggleswade **Type of Contract**: 6 Month fixed term contract **Hours**: 40hours a week - **The...


  • Biggleswade, United Kingdom Redwood Appointments Full time

    A great new role for a Customer Service & Parts Administrator - **on a 12 month Fixed Term Contract**: - has come in for a multinational equipment manufacturer and service provider, based in Biggleswade. Ensuring effective procurement and sales of machine parts, helping ensure maximum commercial recovery from service engineers’ times, minimising the...

  • Customer Service

    6 months ago


    Biggleswade, United Kingdom Redwood Appointments Full time

    A great new role for a Customer Service & Parts Administrator has come in for a multinational equipment manufacturer and service provider, based in Biggleswade. Ensuring effective procurement and sales of machine parts, helping ensure maximum commercial recovery from service engineers’ times, minimising the work-in-progress stock levels, and helping...


  • Biggleswade, United Kingdom Redwood Appointments Full time

    Are you an experienced Customer Service & Parts Administrator looking for a new challenge? We have a fantastic opportunity to work for a multinational equipment manufacturer and service provider based in Biggleswade. The client is offering a **12-month Fixed Term Contract** for someone who can ensure effective procurement and sales of machine parts,...


  • Biggleswade, United Kingdom Liebherr-Great Britain Ltd. Full time

    A vacancy has arisen for a six month fixed term contract for a Customer Service Administrator for the Refrigeration division at Biggleswade. The role contributes to the success of the Liebherr-Great Britain Refrigeration and Freezing division by providing office support services and administrative activities for all team members. **Your Responsibilities as...

  • Support Administrator

    4 months ago


    Biggleswade, United Kingdom Liebherr-Rental Ltd. Full time

    A vacancy for a 6 month fixed term contract has arisen within our Rentals division based in Biggleswade for a Support Administrator - 6 month fixed term contract. The role contributes to the success of the Liebherr Rental division by providing office and administrative support to the team. Through consistent delivery of effective administrative, customer...


  • Biggleswade, United Kingdom Liebherr-Great Britain Ltd. Full time

    The role contributes to the success of Liebherr-Great Britain Earth Moving Technical division by providing office support services and administrative activities for all team members. Consistently delivering effective administrative, customer service and interpersonal skills, the job holder will play a key role in supporting the team’s objectives in line...


  • Biggleswade, United Kingdom Liebherr-Great Britain Ltd. Full time

    A vacancy has arisen within our LWE Mobile and Crawler Crane department for an After Sales Administrator. To ensure maximum commercial recovery from service engineers’ times. To participate in minimising the work-in-progress stock levels. To ensure administrative procedures are adhered to and developed whilst working within the Company’s key result...


  • Biggleswade, United Kingdom Liebherr Group Full time

    A vacancy has arisen within our Earth Moving After Sales department based in Biggleswade for an After Sales Administrator – 6-month Fixed Term Contract. The role contributes to the success of Liebherr-Great Britain Earth Moving Technical division by providing office support services and administrative activities for all team members. Consistently...


  • Biggleswade, Central Bedfordshire, United Kingdom Allstaff Full time

    We are seeking an experienced Administrative Assistant - Sales to join our team at Allstaff Recruitment. The successful candidate will be responsible for maintaining invoices, warranty renewals, and service contract renewals. Additionally, they will assist with projects as needed and arrange group travel arrangements.Requirements:Excellent administration...

  • Technical Specialist

    3 weeks ago


    Biggleswade, Central Bedfordshire, United Kingdom undisclosed Full time

    We are seeking a skilled and experienced Workshop Engineer to join our team at our Biggleswade facility.Key Responsibilities:To undertake build, assembly, diagnostic, service, repair, recovery and technical work on Liebherr mobile and crawler crane products on behalf of Liebherr-Great Britain Ltd.To participate in the early stages of the effective processing...


  • Biggleswade, United Kingdom Liebherr-Great Britain Ltd. Full time

    A vacancy has arisen within our Earth Moving Sales Support department based in Biggleswade for a **Machine Preparation Coordinator**. The role contributes to the success of Liebherr-Great Britain Ltd by providing effective and timely administration support to the Sales function of EMT. In doing so, the role, reporting to the Sales Support Team Leader, will...


  • Biggleswade, United Kingdom Allstaff Recruitment Full time

    **Allstaff Recruitment** are currently seeking a **Machine Preparation Coordinator** based in **Biggleswade** for a reputable professional organisation. - **Summary of the**_ **Machine Preparation Coordinator** _**role **_ **Salary**: £28,980 per annum **Location**: Biggleswade **Type of Contract**: Permanent **Hours**: 40 hours a week - **The role **_ As...