Pals Administrator
6 months ago
Some of this communication requires independent judgement, for example determining if passing on information is appropriate in terms of confidentiality. To open and distribute departmental mail on a daily basis, ensuring any urgent matters are brought to the attention of the appropriate manager. To establish efficient filing systems (electronic and hardcopy) so as to enable easy storage and retrieval of documents/files. To update and retrieve information from PALS/complaints databases, as and when required.
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Pals Administrator
6 months ago
Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full timeTo provide high quality administrative support to the PALS team To work closely with the PALS complaints facilitators Communicate effectively with a range of people, either in person or on the telephone, promptly and in a professional and courteous manner whilst recognising barriers to communication. Respond to enquiries, and take appropriate action on...
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Pals Administrator
5 months ago
Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full timeWe are looking for someone who has a warm and friendly demeanour, good communication skills and will work in line with the Great Western Hospital NHS Foundation Trust Values The core responsibility of this role is to provide high quality administrative support to the PALS team and to speak with patients, carers and members of the public in professional and...
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Pals Administrator
6 months ago
Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen to join the Patient Advice Liaison (PALS) Team. Every aim is to resolve concerns at the first point of contact, this will involve liaison with clinical staff/ trust staff with an overall aim to provide a satisfactory outcome for the patient. - To be the first point of contact for enquiries, concerns, compliments from...
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Pals Administrator
6 months ago
Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen to join the Patient Advice Liaison (PALS) Team. Every aim is to resolve concerns at the first point of contact, this will involve liaison with clinical staff/ trust staff with an overall aim to provide a satisfactory outcome for the patient. To be the first point of contact for enquiries, concerns, compliments from...
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Patient Experience Facilitator
6 months ago
Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full timeWorking within the Patient Advice and Liaison Service and supporting Patient Experience, with specific responsibilities relating to: Translating and Interpreting Services Equality, Diversity, and Inclusion Feedback and Administration Ensuring the information and services the Trust provides are accessible to all, and that Interpreting, and Translation...