Business Administrationapprenticeship

**Business Administration **Apprenticeship **-** Plantsbrook School (Broadleaf Partnership Trust)**

As an apprentice joining our team at Broadleaf Partnership Trust, you'll be joining a group of individuals who were all once in your shoes. Our team members have all successfully completed apprenticeships and have grown their skills and knowledge over time.

We take pride in the work we do and are always striving to improve and learn new best practices. We believe that as an apprentice, you bring fresh perspectives and new ideas to the table. You'll have the opportunity to learn from experienced team members and
develop your skills alongside them.

**JOB PURPOSE**
To assist the Office Manager with efficient and effective administration support to the reception and administration team.
To act as a first point of contact for student enquiries at the student reception desk, maintaining relevant systems and general administrative duties. Managing lost property and mobile phone confiscation systems and procedures.

**Apprenticeship scheme**
**NVQ Level 3 in Business Administration**

**Apprenticeship summary**
- Annual wage: £10,021.44
- Apprenticeship hourly rate of £5.28 for first 12 months, the remaining apprenticeship will be paid at National Living Wage.
- Hours: Monday - Thursday 8.00 am - 4.00 pm (30 minutes lunch), Friday 8.15 am - 3.15 pm (30 minutes lunch)
- Total hours per week: 36.5 hours a week
- Term Time Only
- Expected duration: 17 Months

What will the apprentice be doing?
- To provide an efficient and effective administration support function to the reception and administration team.
- Handling sensitive and confidential information, including data entry.
- Switchboard operation and dealing with telephone enquiries to the school.
- Maintain manual and computerised records/management information systems (Arbor)
- Undertake word processing tasks.
- File/store/record data and information in line with procedures.
- Administering and processing enquiries, referrals and other requests in line with procedures.
- Use of various IT systems.
- Working flexibly as part of a team.
- Assist with lost property enquiries
- Assist with mobile phone confiscation systems and procedures.
- Organising and supporting various events and meetings etc.
- Assisting in reprographics as required.
- Opening and distributing post

You will be regularly supervised and supported and will be expected to complete your qualification in the time specified (level 3 apprenticeship framework qualification). 20% of the full time working hours will be allocated specifically for your NVQ.

Requirements and prospectsDesired skills and personal qualities
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative

**Qualifications**:

- GCSE or equivalent Maths and English (Grade 4/C and above or Level 2) essential

Employer:
BROADLEAF PARTNERSHIP TRUST

Address
- Upper Holland Road
- Sutton Coldfield
- West Midlands
- B72 1RB