Seasonal Dockmaster

**Working as part of a team to provide and an efficient and effective service to all clients of Berthon Boat Company and Lymington Marina.**

The following attributes are essential for this role:

- Computer literacy using a variety of basic software including (Excel, Word and Outlook)
- Excellent verbal and written communication skills. Confident and personable with a good telephone manner.
- Excellent levels of customer service, both written and verbal.
- A flexible approach to working, including a shift rota (including evening, weekend and public holiday shift patterns)
- Excellent attention to detail, accuracy and recording capabilities
- Ability to prioritise tasks and organise self and juniors in a fast moving environment

The following attributes are desirable for this role:

- Practical skills to carry out basic maintenance tasks
- Knowledge of the leisure marine industry

The following qualifications are desirable, but not essential for this role:

- First Aid.
- VHF Radio license.
- Powerboat Level 2.

Main Duties and responsibilities:

- Taking / recording berth bookings.
- Planning and allocating appropriate berths using e-harbours.
- Collecting a range of payments via EPOS systems.
- Holding and issuing keys in accordance with company policy.
- Carrying out a range of marina checks as directed by Senior Dockmasters and Marina Manager. Ensuring boats are adequately secured and safe.
- Carry out a detailed audit of boats within the Marina.
- Ensuring the safety of clients, staff and visitors on the marina.
- Operation of CCTV and IT systems inc WiFi.
- Retailing fuel and oil using correct and safe procedures, adhering to all HSE regulations.
- Sales of ice and laundry tokens.
- Ensuring all facilities remain in serviceable condition e.g. washrooms, laundry, car park barriers.
- Maintaining a clean, safe and secure working environment.
- Liaising with other in-house departments concerning boat movements.
- Event support where required.

Note: This is a seasonal position.

**Job Type**: Temporary contract

**Salary**: £23,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Referral programme

Schedule:

- Day shift
- Weekend availability

Work Location: In person