Helpline Mortgage Specialist
1 month ago
**Job Title: Helpline Mortgage Specialist**
**Location**: Based full time at our new offices in Wakefield, West Yorkshire.
**Year One Rewards**: 6 month salary guarantee of £23K, moving to a basic salary of £20K after 6 months with a generous commission and benefits package, with a realistically achievable first year OTE £28K-£32K. Overtime regularly available whichis paid at £150 per day.
**After 12 Months**: Basic salary increase to £25K with an uplifted OTE of £35K-£40K.
**Working hours**: 35.5 Hours a week working 5 days each week across a 4 week rotating rota, which includes early and late starts, plus working every other weekend is required.
**Annual leave**: 20 days paid annual leave plus bank holidays.
**The New Homes Group**:
The New Homes Group is the UK’S leading New Homes Specialist and as a Helpline Mortgage Specialist you will be working for the UK'S leading new homes mortgage provider.
Your role will be office based working for The New Homes Group Mortgage Services and you will be the first point of contact for our customers. Needless to say this is an important and integral part of our organisation, our teams are highly trained and workto high expectations and are responsible for managing our customer’s first impressions, and it’s fair to say you will find no two days are the same.
**Required Knowledge, skills and qualifications**:
- A desire to work within the Financial Services Industry
- A strong track record in customer service and sales.
- Excellent inter-personal and presentation skills, with outstanding communication and listening skills, with the ability to explain complex information in a clear and simple format.
- Organised, and adopts a disciplined and structured approach to work.
- Highly competent user of IT and a competent Microsoft Office user, including Excel, Word and Outlook.
**Benefits**:
- Permanent full time role with fantastic earning potential
- Additional overtime earnings
- 28 days paid holiday
- Plus get your birthday off each year (*Once probation completed)
- Unrivalled opportunities for progression, promotion and personal development in an expanding market
- Access to discounts platform, Perks at Work
- Access to self-funded Health Care plan
- Contributory workplace pension
- Death in service cover
- Generous staff referral bonus scheme
- Free yearly Bluecrest prevention plus health screening.
- 24/7 Emotional well-being helpline available
**(*Subject to T&C’s)
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