Student Experience and Progression Officer
2 weeks ago
**Contract type**: Part-Time (30 hours per week), Permanent
**Location**:Liverpool John Moores University International Study Centre
**Salary**: £17,833.38 per annum pro rata
Are you passionate about fostering an enriching academic journey for students? Are you dedicated to ensuring their progress and success throughout their educational endeavors? If so, we invite you to explore an exciting opportunity as a Student Experience and Progression Officer at LJMU International Study Centre.
**ABOUT THE ROLE**
- Coordinate all aspects of summative assessment, including timetables, paper orders, and secure storage.
- Prepare seating plans and assessment packs.
- Produce data spreadsheets for assessment boards and provide results to LJMU.
- Liaise with the academic team on progression-related matters.
- Use the matrix to guide students on degree choices.
- Provide student details upon request and support students on retention matters.
- Contact students for relevant progression information, e.g., IELTS results.
- Provide student-facing advice and support at the ISC reception desk.
- Offer general administration support and cover duties for absent staff.
- Maintain process guides, update information on systems, and support student induction.
- Promote student welfare and compliance with UKVI and GDPR requirements.
- Foster relationships with students and staff, assist with social activities, and attend events as required.
**ABOUT YOU**
- Level 3 qualification (Desirable)
- Experience of working in administration (Essential)
- Experience of working with staff and students in an international education environment (Desirable).
**ABOUT US**
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
**ORGANISATIONAL COMPLIANCE**
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted
- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.
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