Trade Sales Counter Representative

5 months ago


Glasgow, United Kingdom Metal Supermarkets Full time

**Trade Sales Counter Representative, Glasgow (Govan)**

Metal Supermarkets is the world’s leading small quantity metal distributor. Our Stores offer a wide variety of metal types, shapes and related servicesand we do this fast Metal Supermarkets Stores serve a wide and diverse range of Business customers and the general public.

Working within a team environment you will focus on sales targets and conduct yourself in a professional manner conducive to generating a team attitude toward maintaining effective customer relationships.

**Primary Responsibilities**:

- Provide superior customer service and a high level of customer satisfaction
- Work towards defined sales targets using Metal Supermarkets POS sales system
- Build new and maintain current customer relationships through efficient quote management, order processing, sales, providing customer updates, managing delivery and stock requirements, etc
- Organise some purchases to ensure delivery and stock requirements are met
- Perform other duties as directed by the Assistant or Store Manager

**Qualifications/Experience**:

- Possess strong communication and interpersonal skills
- Proficient with the use of computers
- One year of customer support experience processing customer orders, and handling quotes, queries, etc
- Self-motivated with an acumen for sales and a passion for customer satisfaction
- Trade counter experience would be an advantage
- Metal and metal related product knowledge are a benefit but not essential

**What’s in it for you?**
- Very competitive hourly rate of £11.50/hr equivalent to £25,116 pa
- Generous incentive bonus. On target incentive £150 to £300+ per month, equivalent to up to £1800-3600 pa
- Working 40 hours per week, plus you will be required to work 4 hours every second Saturday from 8:00 am - 12:00 pm
- Working Hours are 7:00am - 4:00pm Monday to Friday plus Saturdays as above
- Uniform provided including boots
- Opportunities for advancement as we grow

**Job Types**: Full-time, Permanent

**Salary**: £25,116.00 per year

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Work Location: In person



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