HR Co-ordinator

The Ultra HR function focusses on creating a dynamic and inspiring work environment that attracts, develops and retains the best diverse talent to deliver the Ultra strategy. It achieves this through the core pillars of Building the talent pipeline, Delivering a compelling reward proposition, Building leadership and functional capability, Succeeding through Diversity & Inclusion, Creating a winning culture and transforming our operating model.

Role purpose

To be the primary contact for all HR administrative activities for the Intelligence and Communications Business Units, delivering an efficient, high quality and consistent service to employees, managers and wider HR teams.

The role will also be responsible for providing HR administrative support to the Cyber Business Unit.

Key responsibilities- Act as the first point of contact for all HR transactional issues and HR administrative tasks to support to HR team.- Accurate administration of key people processes, including on-boarding, offboarding, contractual changes, any letters or individual correspondence such as Probation, Training, Reference Requests for all employees to meet the agreed SLA’s.- Follow all agreed procedures accurately to ensure all responsibilities are carried out consistently, to a high quality within the agreed timescales.- Accurate and timely maintenance of data in the HRIS System across Core HR, Talent & Performance and General Reporting to enable the system to be the single source of truth for the Business Units.- Completing the monthly Business Performance Review (BPR) and KPI reporting by providing data on Headcount, Starters and Leavers.- Maintain employee electronic files to ensure all files meet Company, Legislative and Regulatory requirements.- Provide general “customer-service-like” support in relation to HR administrative queries.- Ensure the completion and resolution of assigned HR tickets, including the HR Support system within the agreed SLA’s. Action all tickets by problem solving and/ or assigning tickets to the appropriate person to execute and complete. Where required, escalate any issues to the appropriate HR team member.- Understand the relevant HR policies and procedures to assist employees and Line Managers to maintain accurate data in the HRIS system.- Managing the additional systems i.e., Reward Hub, IFS (purchase requisitions / orders for HR department) and Specsavers Eye Care to ensure all tasks are actioned and completed in line with the associated process.- Provide administrative support for the annual Merit Review and Bonus Review processes by creating and distributing letters to all employees, in addition to saving completed letters to the employees electronic files.- Support the HR department with Audits by- Make recommendations for improving administrative processes to increase the effectiveness and efficiency of the Business Units.- Undertake specific projects/ad hoc duties as required by the wider HR Team.

Role requirements

UK - BPSS/SC required depending on location

Qualifications/ Experience/ skills required- Minimum of 5 GCSEs (grade A - C) to include Mathematics and English or equivalent.- CIPD at Associate / Graduate level/SHRM/CPHR or working towards is desirable but not essential.- Previous HR administration is essential.- Ideally will have worked within a fast paced, results driven shared service environment.- Strong organisational and prioritisation skills, with excellent time management skills.- HR documentation creation and maintenance (standard operating procedures, forms etc)- Training record administration and audit.- Working with confidential information.- Excellent attention to detail.- A can-do attitude with the ability to work to tight deadlines.- Able to manage multiple tasks with competing priorities and handle variable workloads.

Here at Ultra I&C we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers.