Host/hostess

'''Job Summary:'''
We are seeking an attractiv, well spoken, very very friendly and professional Host/Hostess to join our team. As a Host/Hostess, you will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere. If you have a passion for hospitality and enjoy interacting with people, we would love to hear from you.

'''Responsibilities:'''
- Greet guests as they arrive and seat them at their tables
- Provide menus and assist with any questions or special requests
- Manage our reservations system and maintain an organised seating chart
- Monitor the dining area to ensure cleanliness and proper table setup
- Collaborate with servers to ensure smooth service
- Maintain knowledge of daily specials, promotions, and menu changes
- Assist with taking phone reservations and enquiries

'''Experience:'''
- Previous experience in a similar role is very much desired.
- Strong communication skills to effectively interact with guests and team members
- Excellent customer service skills with a friendly and approachable demeanor
- Ability to multitask and work in a very fast-paced environment
- Knowledge of phone etiquette and professional communication

**Job Types**: Full-time, Permanent

**Salary**: From £14.00 per hour

Expected hours: 40 - 50 per week

**Benefits**:

- Casual dress
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Every weekend
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Ashford: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Hospitality: 2 years (required)

Work Location: In person

Reference ID: Greeter/Waiter