Welcome & Service Assistant X 2 / Cynorthwyydd

5 months ago


Swansea, United Kingdom National Trust Full time

As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.

Contract/duration: Permanent

Hours/working pattern: 585 hours. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year

Fel wyneb cyhoeddus ein heiddo, byddwch yn darparu croeso cynnes, cyfeillgar, yn rhoi gwybodaeth am yr eiddo, yn ateb cwestiynau ac yn sicrhau bod pawb yn cael ymweliad pleserus a chofiadwy.

Cyflog: £11.64 yr awr. Dyma’r cyflog yr ydym yn ei ragweld o 1 Ebrill, ond bydd angen ei gadarnhau’n derfynol eto yn dilyn proses adolygu cyflogau flynyddol yr Ymddiriedolaeth.

Contract/hyd: Parhaol

Oriau/patrwm gwaith: 585 awr. Mae'r rôl hon yn seiliedig ar oriau blynyddol, lle gall faint o oriau rydych chi'n eu gweithio bob mis amrywio, ond bydd eich cyflog yn cael ei dalu mewn 12 rhandaliad cyfartal dros y flwyddyn

What it's like to work here:Reporting to the Welcome Manager, you’ll be part of a team working on Gower. mostly at Rhosili.

Nestled amidst breathtaking coastal and countryside landscapes, National Trust Rhosili is a magnet for visitors seeking the beauty of Rhossili Bay, consistently hailed as one of Wales' top beaches. With a bustling car park serving as the gateway to unforgettable experiences, we welcome guests year-round, with peak season in July and August.
Due to the location, we would advise you have your own transport to get here

Yn adrodd i'r Rheolwr Croeso, byddwch yn rhan o dîm sy'n gweithio ar benrhyn Gŵyr. yn Rhosili, yn bennaf.

Yn swatio yng nghanol tirweddau arfordirol a chefn gwlad syfrdanol, mae'r Ymddiriedolaeth Genedlaethol Rhosili yn fagnet i ymwelwyr sy'n chwilio am harddwch Bae Rhosili, a elwir yn gyson yn un o draethau gorau Cymru. Gyda maes parcio prysur yn borth i brofiadau bythgofiadwy, rydym yn croesawu gwesteion trwy gydol y flwyddyn, gyda'r tymor brig ym mis Gorffennaf ac Awst.
Oherwydd y lleoliad, byddem yn cynghori bod gennych eich cludiant eich hun i gyrraedd yma

What you'll be doing:Day to day, you’ll deliver a great all-round customer service experience. You’ll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You’ll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same.

Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with a passion for delivering great customer service.

O ddydd i ddydd, byddwch yn darparu profiad gwasanaeth cwsmeriaid cyffredinol gwych. Byddwch wrth law yn ateb ymholiadau ac yn gwrando ar yr hyn sydd ei angen ar ein hymwelwyr fel y gallwch rannu'r wybodaeth gywir. Eich rôl chi yw sicrhau bod ein hymwelwyr yn cael y diwrnod gorau y gallant. Cewch gyfle i gymryd rhan mewn gwahanol agweddau ar brofiad yr ymwelwyr, o groesawu ymwelwyr i'r eiddo a hyrwyddo aelodaeth yr Ymddiriedolaeth Genedlaethol i gefnogi digwyddiadau eiddo allweddol - does dim dau ddiwrnod yr un fath.
Mae profiadau gwych i ymwelwyr yn ein natur, ac rydym yn credu y dylai pawb deimlo eu bod yn cael eu croesawu, eu gwerthfawrogi a'u bod yn ymgysylltu mwy oherwydd y gwasanaeth rhagorol rydych chi'n ei ddarparu. Byddai'r rôl hon yn addas i unrhyw un sydd ag angerdd am ddarparu gwasanaeth gwych i gwsmeriaid.

Who we're looking forWe'd love to hear from you if you are:

- customer focused with an understanding of the importance of great service
- a team player, but also can work on your own initiative
- well organised and adaptable
- willing to learn new skills
- have a positive attitude

Byddem wrth ein bodd yn clywed gennych os ydych chi'n:

- cwsmeriaid sy'n canolbwyntio ar ddealltwriaeth o bwysigrwydd gwasanaeth gwych
- chwaraewr tîm, ond hefyd yn gallu gweithio ar eich menter eich hun yn
- drefnus ac yn barodi
- addasu i ddysgu sgiliau newydd
- fod ag agwedd gadarnhaol

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Fle



  • Swansea, United Kingdom National Trust Full time

    We are looking for 2 new Holiday Cottage Cleaners to join our amazing team to prepare our stunning holiday cottages Rhosili The Old Rectory, Rhosili 1 Coast Guard Cottage, South Pilton Green and Burrows all located on the Gower. **Hours**:5 hours per week. The main changeover days are any days between Mon-Sat depending on short break bookings, no Sunday...

  • Cynorthwyydd Arlwyo

    5 months ago


    Swansea, United Kingdom Gower College Swansea Full time

    **Cynorthwyydd Arlwyo / Barista** Rydym yn chwilio am Gynorthwyydd Arlwyo/Barista i ymgymryd â’r gwaith o baratoi a gweini bwyd/byrbrydau a diod i ddysgwyr a staff. Bydd gofyn hefyd i ddeiliad y swydd gynorthwyo gyda glanhau’r Siopau Coffi ar sail achlysurol / ad hoc i ddarparu yswiriant yn ôl yr angen. - ** Parhaol**: - ** Rhan-Amser**: - ** Yn...

  • Car Park Assistant X 2

    5 months ago


    Swansea, United Kingdom National Trust Full time

    Working within a bustling atmosphere as part of passionate team this role as a Car Park Assistant plays a core part in providing fantastic customer service. Pont ar Daf is at the base of Pen y Fan, the highest peak in Southern Britain, and is a popular day out for locals and tourists alike. As part of the Bannau Brycheiniog team you will be required to...

  • 2 x Joiners

    1 week ago


    Swansea, United Kingdom CV-Library Full time

    Job Opportunity: 2 x Joiners - Carpenter - Fire doors NVQ Level 2 Required Starting Date: ASAP Location: Llanelli and Swansea Duration: 4 weeks + Working Hours: 8 AM - 4 PM If you’re interested and available, please contact us at (phone number removed)


  • Swansea, United Kingdom National Trust Full time

    We are looking for a Holiday Cottage Cleaner to prepare our stunning holiday cottages in The Gower. **Hours**:10 hours per week. The main changeover day being a Monday and Friday, however, short breaks mean that changeover days can also fall on other days of the week, and you would have the opportunity to work other, additional hours if you are able to do...

  • Car Park Assistant X 6

    5 months ago


    Swansea, United Kingdom National Trust Full time

    As a member of the Gower team, the Car Park Assistant is expected to work at Rhosili and/or Pennard Car Park on different days throughout the year, with a particular emphasis on the months of June to September. The work schedule includes weekends, Bank Holidays, and School holidays, and the working hours are between 8 am and 5 pm. Fel aelod o dîm Gŵyr,...


  • Swansea, United Kingdom National Trust Full time

    We are looking for a Holiday Cottage Cleaner to prepare our stunning holiday cottages in **The Gower** **Hours**:5 **hours per week. The main changeover days being a **Monday and Friday **, however, short breaks mean that changeover days can also fall on other days of the week, and you would have the opportunity to work other, additional hours if you are...


  • Swansea, United Kingdom The National Trust Full time

    Holiday Cottage Cleaner/ Cynorthwyydd Gweithrediadau Gwyliau - SwanseaSummaryWe are looking for a Holiday Cottage Cleaner to prepare our stunning holiday cottages on The GowerHours: 10 hours per week. The main changeover day being a Monday and Friday, however, short breaks mean that changeover days can also fall on other days of the week, and you would...


  • Swansea, United Kingdom The National Trust Full time

    Holiday Cottage Cleaner/ Cynorthwyydd Gweithrediadau Gwyliau - SwanseaSummaryWe are looking for a Holiday Cottage Cleaner to prepare our stunning holiday cottages on The GowerHours: 10 hours per week. The main changeover day being a Monday and Friday, however, short breaks mean that changeover days can also fall on other days of the week, and you would...


  • Swansea, United Kingdom Swansea Council Full time

    £24,294 - £25,119 per year (pro-rata). This is an exciting opportunity to join our Hollies team to work as a Night Care Assistant on a permanent basis. We are recruiting 2 x 20 hour posts and 1 x 30 hour post. **Post title**:Night Care Assistant/Domestic x 3 **Post number**: SS.73275 **Salary**:£24,294 - £25,119 per year...

  • Housing Advisor

    5 months ago


    Swansea, United Kingdom Swansea Council Full time

    £24,294 - £25,119 per year. This is an exciting opportunity to work within the Housing Service as a front-line Housing Advisor. The post holder will be part of an area-based team providing a comprehensive, customer focussed housing service. 2 x permanent, full-time posts and 1 x temporary, full-time post. **Post title**:Housing Advisor x 3 **Post...


  • Swansea, United Kingdom Teaching Personnel Full time

    Welsh-Medium Teaching AssistantFull-Time RoleWelsh language ESSENTIAL£83.85 per day  Ydych chi’n edrych i gweithio gyda plant mewn Ysgol Gynradd Cymraeg yn Abertawe? Are you looking to start an exciting role working as a Teaching Assistant working in a Welsh-medium Primary school in the Swansea region. The right individual must be able to hold a...

  • Care Assistant

    5 months ago


    Swansea, United Kingdom Priory Adult Care Full time

    Find out if a career in care is right for you - take our short quiz here **Our Application form is now in English and Welsh / Mae'r ffurflen gais bellach yn Gymraeg a Saesneg**: **We are currently looking for Care Assistants to provide care and support for individuals with Dementia at Priory Adult Care's St Mark's Court in Swansea.**: St Mark's Court is a...


  • Swansea, United Kingdom National Trust Full time

    We are looking for a Holiday Cottage Cleaner to prepare our stunning holiday cottage called 'Hawthorn' on the Hafod Estate. Hours: 10 hours per week. The main changeover days will be Mon and Friday, however, short breaks mean that changeover days can also fall on other days of the week, and you would have the opportunity to work other, additional hours if...


  • Swansea, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - SwanseaCome join our fantastic team.We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous...


  • Swansea, City and County of Swansea, United Kingdom Swansea Bay University Health Board Full time

    Job SummaryThe Lead Food Services Assistant will be responsible for assisting the Food Services Coordinator/Lead Food Production Cook/Team Leader with service provision, and undertakes day-to-day supervision of food services assistants/conjunction with the Food Services Coordinator/Lead Food Production Cook oversees the operation of associated Food Services...


  • Swansea, City and County of Swansea, United Kingdom Swansea Bay University Health Board Full time

    Job SummaryThe Lead Food Services Assistant will be responsible for assisting the Food Services Coordinator/Lead Food Production Cook/Team Leader with service provision, and undertakes day-to-day supervision of food services assistants/conjunction with the Food Services Coordinator/Lead Food Production Cook oversees the operation of associated Food Services...


  • Swansea, United Kingdom NHS Wales Shared Services Partnership Full time

    NHS Wales Shared Services Partnership provides Clinical Logistics Transport Services across all Health Boards in Wales via its Health Courier Service, and is seeking Driver/Storekeeper staff to join this service based in the Swansea area, serving South Wales. On average, the service sorts (via its own mail sorting hubs), delivers and collects over 120,000...

  • Healthcare Assistant

    2 weeks ago


    Swansea, United Kingdom Marie Curie Cancer Care Full time €23,970

    Salary:  Marie Curie Clinical Pay Scale Band 2 (aligned with AFC) £23,970 per annum Enhancement  Hours : Full Time – 37.5 hours per week or Part Time as well  Contract Type:  Permanent Location:  Swansea Bay Closing date: 13th November 2024  Interview date:  TBC This is an exciting opportunity for a Healthcare Assistant to join our team and...


  • Swansea, City and County of Swansea, United Kingdom Swansea Bay University Health Board Full time

    About the RoleWe are seeking a highly skilled and motivated Lead Food Services Assistant to join our team at Swansea Bay University Health Board. As a key member of our food services team, you will be responsible for assisting in the delivery of high-quality food services to our patients, staff, and visitors.Key ResponsibilitiesAssist in the preparation and...