Front of House Team Member

4 weeks ago

Leeds, United Kingdom Harewood House Trust Full time

We’re looking for Front of House Team Members (FOH Team Members) to join our Food and Beverage Team.

You’ll be a real people person with an eye for detail and a passion for providing exceptional customer service. FOH Team Members have varied roles, working across a number of our catering areas supporting the day-to-day running of Harewood’s catering, maximising returns and ensuring excellent customer service is delivered.

Main purpose of the role:

- Providing a warm welcome to all
- The role is customer-focused, so experience in a customer-facing role and good communication skills are essential.
- Providing visitors with accurate information to optimise the visitor experience.
- To prepare and serve items from a varied and seasonal menu.
- Follow operating procedures and processes and adhere to all Health & Safety and Food Safety Legislation. It is essential to provide safe food and hygiene practices, working within the Safer Food, Better Business guidelines.
- Ensure stock rooms are always tidy and organised, storing product and display materials safely.
- Ensure effective stock rotation to minimise product wastage.
- Undertake stock checks to support with ordering.
- To maintain high standards and cleanliness within working areas. Set up, replenish and clear down the working area.
- You must be able to work individually and as part of a team.

**+ Responsible to**: Food + Beverage Manager (F+B Manager)

**+ Contract**:Fixed Term until 5 January 2025

**+ Hours**:37.5hours per week, including weekends and bank holidays

**+ Rate of pay**: £11.44 per hour

**+ Great work-life balance **with mostly daytime shifts (except for occasional private dining)

**+ Fantastic holiday package **of 25 days + bank holidays per annum (pro-rata for part-time employees)

**Closing date: REVIEW UPON RECEIPT**

**Job Types**: Full-time, Temporary contract, Fixed term contract
Contract length: 7 months

Pay: £11.44 per hour

Expected hours: 37.5 per week

**Benefits**:

- Additional leave
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Every weekend
- Holidays
- Monday to Friday
- Weekend availability

Work Location: In person

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