Systems Support Specialist/digital Facilitator

5 months ago


Dundee, United Kingdom NHS Scotland Full time

**We are seeking to appoint a system support specialist who will be responsible for contributing to the digital support of Primary and Secondary Care Delivery.

**What we are looking for**:
**You should have knowledge of Service Management and Delivery within a Clinical setting, excellent communication skills and have capabilities in the following areas**:

- Support & Facilitation of Digital Clinical Systems
- Service Management including Incident, Request, Problem and Change Management processes
- Service improvement and development of processes to support this
- Project and Business as Usual Facilitation

***This role will include the above but is not restricted to these responsibilities.**:
**What we will give you**:
The post holder will have a degree of autonomy within their role, reporting to the Primary and Secondary Care Team Leader. Training relevant to the role will be provided, with opportunities for professional development and career progression, within the wider directorate.

Your performance must comply with the national “Mandatory Induction Standards for Healthcare Support Workers 2009” and with the Code of Conduct for Healthcare Support Workers.

This is a permanent, full-time post (37.5 hrs per week) within the Digital Directorate, currently based at Maryfield House, Dundee, however, location may change in the future. We aim to provide an environment that encourages work/life balance and there is some flexibility in team remote working on a partial basis.



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