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Wifi Installer Support

4 months ago

Guildford, United Kingdom NetXL Yay.com Full time

WiFi Installer Support
- Central Guildford, Surrey
- Macbook; health care; pension; run club; childcare voucher scheme; cycle to work scheme; soft drinks; fresh fruit; social events; and great coffee
- £21,000 - £25,000

At NetXL we run a dynamic and fast growing online business retailing, wholesaling and distributing networking products (Routers, Modems, Switches, Access Points, WiFi Speakers, Smart Locks, CCTV Cameras etc). We are on target to hit circa £15m revenue in 2023. We are a fast growing, agile company, where opportunities are endless.

We use technology in everything, to make both our, and our customers, lives easier and more efficient. We are not an old fashioned hardware company, we are a software company who sell hardware

We supply products to all sizes of company, from 1 person sole traders, up to multi-billion dollar revenue organisations. Any company who needs internet connectivity (and who doesn’t?) but the kit that we sell. More and more of them are using us, because we make their lives easier and we’re a joy to deal with Our customers really do love us

We have an opportunity for a Sales and Support Analyst to come and join our office based support team. This is a perfect role for someone who has a basic understanding of what we sell, and loves looking after customers.

The role will suit technical individuals with a keen interest in networking and/or computer hardware, great understanding of customer service and strong desire to get hands on and go the extra mile

Essential Skills
- A professional and confident manner
- Good interpersonal skills and communicator
- Customer service oriented
- Ability to think laterally under pressure with attention to detail

Full training will be provided.

**Salary**: £21,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Gym membership
- Store discount

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: NXLInstaller