Representation Officer

3 weeks ago


London, United Kingdom GCS Recruitment Specialists Ltd Full time

**Representations Officer**

An exciting opportunity has arisen for a Representations Officer with Southwark Council covering areas along the Southwark

**Competitive salary up to £22.15 per hour umbrella**

**10 months ongoing assignment**

Must have 6 months (or more) experience in dealing with Formal Representations and/or informal appeal against the PCN (issued within London). Full understanding of TMA 2004 & RTA 1991 is required.

**Responsibilities**
- To strive to achieve excellent dispute resolution service and customer service.
- To develop a sense of pride, passion, and a 'can-do attitude, reduce the number of complex investigations being completed and focus staff on providing services right the first time.
- To investigate and draft responses to complex complaints & appeals made against Penalty Charge Notices (PCN) at all stages of the Statutory process, including representations and debt recovery (County Court action).
- To interview the complainant and conduct home or site visits where necessary.

**Requirements**:

- Local Authority / Housing Association experience is essential
- Property management / Housing experience is essential

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.



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