Customer Advisor
5 months ago
**Client Adviser**
Due to expansion CD Fairfield Capital are now recruiting for a number of advice, customer service and administration roles.
This exciting opportunity entails working within the CD Fairfield group of companies and presents an opportunity to join a progressive, fast growing business with opportunities for promotion and career advancement.
CD Fairfield Capital trade as Get Help With Debt, Negative Equity UK and Negative Equity NI. We help families, homeowners and landlords with a range of financial challenges. CD Fairfield Capital is authorised and regulated by the Financial Conduct Authority.
**The Role**
- Managing a large volume of incoming enquiries and call back requests
- Following full training, helping people with debt issues
- Inputting customer data
- Collating and checking customer documents
- Packaging and handing over cases smoothly to our technical teams
**The Person**
You will be an experienced sales or advice professional with a demonstrable ability to assist clients in a compliant, caring and professional manner. This is as fast-paced environment and we are looking for a team player that can deliver favourable outcomes for our clients and our business.
**Essential**
- A great attitude and a willingness to succeed
- A minimum of 3 years experience in a B2C advisory/sales role
- Ability to deliver on agreed targets
- Excellent written and verbal communication skills
- Strong organisational skills
- Ambitious
**Desirable**
- Previous advice experience in a regulated environment ( debt, mortgages, insurance, pensions, investments or similar )
- Experience of delivering outcomes to financially distressed clients
- Relevant experience in banking, financial services or insolvency
**The Rewards**
- Competitive salary £20,000 - £25,000 depending on experience
- Competitive Bonus scheme
- Career progression in a fast-growing company
- Learning & Development opportunities
- 30 days Annual leave + Additional entitlement by length of service
To be considered for this position, please forward your **CV** and any further supporting documentation by clicking on the **APPLY** button on this page.
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£25,000.00 per year
**Benefits**:
- Company pension
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Education**:
- A-Level or equivalent (required)
**Experience**:
- B2C advisory/sales role: 3 years (required)
Work Location: In person
Reference ID: TCA/02/24
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