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Interaction Designer

4 months ago

Bristol, United Kingdom Cabinet Office Full time

**Details**:
**Reference number**:

- 348098**Salary**:

- £40,850 - £44,260- The base salary of this grade is £40,850. Any offer made above this will be made up with a specialist pay allowance up to a maximum of £44,260- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Senior Executive Officer**Contract type**:

- Fixed term
- Loan**Length of employment**:

- Fixed-term contract until 31 August 2026 with potential extension**Business area**:

- CO - Government People Group (GPG)**Type of role**:

- Digital
- Information Technology
- Knowledge and Information Management**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Bristol, South West England, BS2 0PS : Glasgow, Scotland, G2 8HS : Manchester, North West England, M2 3AA : Newcastle upon Tyne, North East England, NE98 1ZZ : York, Yorkshire and the Humber, YO1 7PXAbout the job

**Job summary**:
We are looking for a Interaction Designer to join the Government People Group (GPG) within the Cabinet Office, to help develop our Civil Service Jobs platform and wider recruitment service. You will help us to transform how the Civil Service recruits so that we hire the right people, into the right roles, at the right time.

Your role:
As an Interaction Designer, you will be an experienced, confident and competent designer who can develop designs based on evidence of user needs and organisational outcomes. You’ll be a team player and care deeply about users and improving their experience. You will also take initiative to engage with stakeholders and communicate your design decisions on a regular basis.

Our team: We are a digital team made of Service, Product and Delivery Managers, Business Analysts, a Service Designer, a Content Designer, an Interaction Designer and a User Researcher, who will all support you in your work. We are also part of a wider digital community, and have a great UCD community with fellow designers and researchers to network with.

Our project is looking at Recruitment Transformation, to procure and build a new recruitment platform by 2026, which will enhance the recruitment service provision across government.

Civil Service Jobs enables the whole of government to recruit people more efficiently, without which the government could not deliver its work: hence our service brings far-reaching benefits for all citizens.

We also enjoy enabling people to find meaningful jobs, and teams to find great colleagues - contributing to a diverse culture that reflects the diversity in the UK.

**Job description**:
What you’ll work on:
You will join our cross-functional agile delivery team focusing on transforming Civil Service Jobs, and helping to redesign how the service should be delivered in the future.

software-as-a-service (SaaS) provision that has been configured and enhanced to meet Civil Service recruitment, digital and security standards.

Along with the live service, we are running a **Recruitment Transformation programme**, looking at what the future service should look like. We’ve completed our Discovery and Alpha phases, where we did extensive user research and prototype design, to explore our user needs and potential solutions for the biggest areas of improvement.

We’ve decided that our service needs to procure rather than building our own, so we’ve now moved into the Beta procurement phase, which will result in appointing a new technology platform provider by summer 2024, followed by a build and migration phase to be completed by the end of 2026.

**The Department**:
Government People Group (GPG) is a large business unit of the Cabinet Office with around 610 staff bringing together back office services across government. It supports the Civil Service with high-volume HR and finance processes, aligning with the Government's modernisation agenda. Established in August 2020, it covers Shared Services,

Government Recruitment, Civil Service and Royal Mail Pensions, and the Platforms and Services to support these. GPG delivers services for around 480,000 civil servants across government, it supports 1.5m pension scheme members alongside Royal Mail and provides recruitment services for around 70% of all Civil Service recruitment.

**Person specification**:
We follow the Government Digital and Data Profession Capability job description model for Interaction Designer. We'd expect the role to have a good understanding of the Government Digital Service Manual, the GDS Design System, and our Technology Code of Practice.

We’re looking for people who are passionate about creating accessible services that are simple enough for everyone to use.

As an Interaction Designer you will:

- use research and analytics to understand user needs, identify service failures and test different designs
- use evidence to challenge assumptions, negotiate with product owners and