Financial Crime Operations Lead, Ventures

2 weeks ago

Manchester, United Kingdom Tyl Full time

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Financial Crime Operations Lead, Take Payments (Tyl by NatWest and Payit by NatWest)
- Day-to-day, you’ll coach and support team members to manage financial crime risks while meeting agreed service levels across each of the financial crime pillars
- You’ll support the reporting of information to relevant stakeholders
- With significant exposure, you’ll act as the senior point of contact for the team
- This role is available for a period of six months

**What you'll do**:
As a Financial Crime Operations Lead, you’ll lead a team to make sure that your business area fully understands the financial crime related risks associated with our customers. You’ll train and support the team appropriately and efficiently manage the workload.

Your role will also involve:

- Initiating and driving forward medium sized, relatively complex improvements with minimum support
- Working with key stakeholders to make sure the financial crime systems and tools are effective and efficient in detecting potential financial crime
- Supporting with the reporting of information to relevant stakeholders
- Investing in self-development, attending training sessions to be able to support the business area in the fight against financial crime
- Communicating clearly and with empathy both internally and externally with customers and other organisations

**The skills you'll need**:
To succeed in this role, you’ll need relevant experience in a financial-crime-related team, as well as experience of conducting investigations regarding customer behaviour and risk.

You’ll also need:

- A creative and innovative mindset, with great a customer focus and an eye for detail
- The ability to work creatively and on multiple queries simultaneously with excellent time management skills
- A broad understanding of regulated products and the financial industry, and specifically merchant acquiring and payments products is preferable
- The ability to work independently and the enthusiasm to keep learning and honing your expertise
- Strong communication, negotiation and relationship management skills

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