Brand Ambassador

5 months ago


Farnham, United Kingdom Porta Romana Full time

**About us**

Porta Romana is an English company; whose brand is synonymous with luxury lighting and furniture, supplying many of the most prestigious hotels, yachts, and residential projects around the world. With offices in Farnham, Surrey, and a Showroom in the Chelsea Harbour Design Centre, London, we are now seeking a Brand Ambassador for the South of England

On appointments in Surrey, Hampshire & IOW, East Sussex and Kent the focus of this role is to nurture and develop relationships with our existing and potential client base of Interior Designers. Key to the role is the ability to demonstrate an in-depth knowledge and understanding of the artistry, craftsmanship and sophisticated making

**Responsibilities**:

- Develop and maintain our residential designer client based in Surrey, Hampshire & IOW, East Sussex and Kent through customer visits.
- Become a member of the Brand Ambassador team, spending 80% making or out on Client appointments and 20% working from home on administrative
- Carry out a target of 16 Customer Activities per week including:

- Meetings held at AD studios or on site or in the showroom
- Arranging product loans
- Discovery Days at Head Office
- Virtual meetings
- Lunch & Learn meetings
- Use Salesforce software to effectively communicate activities undertaken, visits to the showroom and assist with Order Processing wherever possible.
- Support a Loan Programme for Designers to take product on approval
- Support our Customer Service team with visits to site to troubleshoot where appropriate.
- Monitor customer display loans and conduct regular training.
- Follow and engage with designers via social media and acquire project imagery.
- Assist in the organisation of customer showroom events and VIP visits to Head Office
- Involvement in the day to day running of key events such as Focus and London Design Week.
- Provide salient market feedback to the business, particularly relating to Sales, Product, Marketing and Logistics.
- Build relationships and work efficiently with wider Sales Team, providing occasional admin cover for the Sales Support Team when required.
- Attend weekly Sales and Brand Ambassador meetings and monthly review meetings with Sales Manager and Sales Director.

**Skills & Experience**:

- Hold relevant professional experience or qualifications
- Full UK Driving License is essential
- Seeks to achieve the highest standards at all times
- Good organisational skills and self-starter attitude
- A superb communicator with a confident, friendly telephone manner

**Job Types**: Full-time, Temporary contract
Contract length: 12 months

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme

Schedule:

- Monday to Friday

**Experience**:

- Sales: 1 year (preferred)
- Interior Design: 1 year (preferred)

Work Location: In person


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