Supervisor

4 weeks ago

Ashford, United Kingdom McArthurGlen Designer Outlets Full time

**Job description** Eden Menswear** is a growing fashion outlet that is devoted to featuring top-quality premium brands, both casual and formal wear without the premium price-tag, across multiple stores throughout the UK

**Job brief**

We are looking for a responsible **Supervisor** to oversee the workflow at our store. The role is a complex one. He/She will not just be someone who supervises the work of others. A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management.

The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth.

**Responsibilities**
- Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
- Organize workflow and ensure that employees understand their duties or delegated tasks
- Monitor employee productivity and provide constructive feedback and coaching
- Receive complaints and resolve problems
- Maintain timekeeping and personnel records
- Pass on information from upper management to employees and vice versa
- Prepare and submit performance reports
- Decide on reward and promotion based on performance
- Hire and train new employees
- Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
- A Supervisor is responsible for managing the workflow and training new hires on how they can best serve customers and teams of employees. They also create schedules that keep everyone busy with deadlines met to prevent gaps or downtime while giving direction and feedback about what needs improvement.

**What makes a good Supervisor?**:
A good Supervisor will always have the ability to problem-solve, manage time pressures calmly and be approachable. They should also possess a relationship of respect and trust between themselves as well as their staff members.

**Who does a Supervisor work with?**:
Supervisors often cooperate with members of Office Administration and report the accurate data to their Manager.

**Requirements and skills**
- Proven experience as sales assistant/supervisor or relevant role in similar field
- Familiarity with company policies and legal guidelines of the field
- Ability to learn a variety of job descriptions
- Excellent communication and interpersonal skills
- Outstanding organizational and leadership skills
- Good knowledge of MS Office

Job Reference: ASH01743

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