Room Service Waiter/waitress

3 weeks ago


London, United Kingdom Hilton Full time

**Hourly rate: £12/h plus annual service charge likely to be between £4,500 - £5,500**

**Conrad London St James**
is one of Hilton's three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world. Hilton also has been named the #1 World's Best Workplace by Great Place to Work and Fortune

Located in the heart of Westminster, as well as 256 beautifully appointed bedrooms our outlets within the hotel offer its teams the opportunity to join exciting food and drink concepts, with the standards and luxury service Conrad is famous for. Supported by celebrity chef Sally Abe, they consist of:

- The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub
- The Hedgerow, the hotel's first cocktail bar, which takes inspiration from the beauty of the traditional British countryside
- The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques
- The Orchard, for afternoon teas and lighter meals
- The Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service.
- Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James.

As a Room Service Waiter/Waitress you are responsible for preparing orders, set trays and delivering items to guest rooms in an attentive and efficient manner, and ensuring to provide excellent quality service as per the Hotel Standard operating procedure.

**What will I be doing?**
- Preparing orders
- Setting tables and trays according to type of food ordered and the hotel's service standards
- Delivering items to guest rooms in an attentive and efficient manner
- Ensuring excellent quality service as per the Hotel Standard operating procedure
- Recording order details in an electronic system or writing them on a receipt
- Collecting payment for room service orders from guests upon delivery of food and beverages
- Checking in with guests to ensure satisfaction with each food course and/or beverages
- Cleaning and removing the trolleys/trays from guest rooms and corridor

**What are we looking for?**
- Previous experience in a similar role
- Effective management skills
- Negotiation and influencing skills
- Positive attitude
- Excellent communication skills
- Ability to work under pressure
- Good grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience within the hospitality industry

**What we offer**:

- A global travel program for team members
- Participation in our team Hilton Marketplace initiative
- Uniforms
- Meals whilst on duty
- To be part of a fabulous team

**About Conrad St James**

Conrad Hotels & Resorts combines contemporary design, sophisticated amenities, and personalised service to provide exceptional travel experiences all over the world. The hotel is renowned for its excellent service Conde Nast number 11 and Trip Advisor number 27. and is the Top 5% of hotels in London and the Top 10 % in the world.



  • London, United Kingdom Park Plaza Full time

    **Department**: Food and Beverage **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ8311 **Date Posted**:6 April At Park Plaza, first class service and delicious food and drinks are every bit as important to the hotel experience as a great night’s sleep. That is why your skills in serving and presenting these...


  • London, United Kingdom Park Plaza Full time

    **Department**: Food and Beverage **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ8725 **Date Posted**:1 June At Park Plaza, first class service and delicious food and drinks are every bit as important to the hotel experience as a great night’s sleep. That is why your skills in serving and presenting these...


  • London, United Kingdom Park Plaza Full time

    **Department**: Food and Beverage **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ8066 **Date Posted**:10 March At Park Plaza, first class service and delicious food and drinks are every bit as important to the hotel experience as a great night’s sleep. That is why your skills in serving and presenting...


  • London, United Kingdom art'otel Full time

    **Department**: Food and Beverage **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ5626 **Date Posted**:9 January We are recruiting for our first art’otel in London! A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. Perched on the Electric Boulevard, the...


  • London, United Kingdom Park Plaza Full time

    **Department**: Food and Beverage **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ8269 **Date Posted**:3 April At Park Plaza, first class service and delicious food and drinks are every bit as important to the hotel experience as a great night’s sleep. That is why your skills in serving and presenting these...


  • London, United Kingdom art'otel Full time

    **Department**: Food and Beverage **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ8982 **Date Posted**:30 June We are recruiting for our first art’otel in London! A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. Perched on the Electric Boulevard, the...


  • London, United Kingdom art'otel Full time

    **Department**: Food and Beverage **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ8281 **Date Posted**:4 April We are recruiting for our first art’otel in London! A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. Perched on the Electric Boulevard, the...


  • London, United Kingdom PPHE Full time

    We are recruiting for our first art’otel in London! A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. Perched on the Electric Boulevard, the 164 keys art’otel London Battersea power station sits in the heart of this newly energised neighbourhood, offering restaurants, bars, shops and galleries, amidst...


  • London, United Kingdom InterContinental Full time

    At **InterContinental London Park Lane**, we are currently looking for a **Room Service Waiter/Waitress** to join their Food and Beverage Team **Welcome to No1 Park Lane** Situated at one of the capital’s most prestigious addresses - where Her Royal Highness, Queen Elizabeth II once used to reside, InterContinental London Park Lane reinvents traditional...

  • Waiter/waitress

    4 days ago


    London, United Kingdom First Restaurant Group Full time

    The Hayden Pub&Rooms in the heart of Bayswater is looking for full time waiter/waitresses. Benefits of being a waitress/waiter You will enjoy these benefits: *30% discount off your entire bill (incuding drinks) when dining in one of our restaurants/Pub&Rooms across the Group *recommend a friend scheme *staff recognition and incentives *Wage...

  • Waiter/Waitress -

    5 days ago


    London, Greater London, United Kingdom Sofitel London Gatwick Full time

    Waiter/Waitress - Sofitel London Gatwick The Sofitel London Gatwick is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees. Waiter/Waitress 23,920 + Service Charge We treat our people like family and our...

  • Waiter / Waitress

    3 days ago


    London, United Kingdom Hyatt Regency London Blackfriars Full time

    Summary Waiter / Waitress Salary: £22,000 per annum + Service Charge **Waiter / Waitress** We are delighted to be advertising for a Waiter / Waitress at Hyatt’s newest UK hotel located in London Blackfriars. **About Hyatt Regency London Blackfriars** Hyatt Regency London Blackfriars is a Grade II listed hotel located in the heart of the City,...

  • Waiter/waitress

    2 days ago


    London, United Kingdom Park Plaza Full time

    **Department**: Food and Beverage **Job Level**:Team Member **Job Type**:Part Time **Hours per week**:20 **Job Reference**:REQ5506 **Date Posted**:15 December At Park Plaza, first class service and delicious food and drinks are every bit as important to the hotel experience as a great night’s sleep. That is why your skills in serving and presenting...

  • Waiter/waitress

    3 days ago


    London, United Kingdom art’otel Full time

    **Department**: Food & Beverage **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ10460 **Date Posted**:6 February **New Hotel opening** We are recruiting **full-time (40 hours per week with full flexibility)** roles: **Restaurant Waiters/Waitresses** **Restaurant Hosts/Hostesses** **Breakfast...

  • Waiter/waitress

    4 days ago


    London, United Kingdom Oak&Poppy Full time

    **Oak&Poppy in the heart of Hamptead ** is looking for full time waiter/waitresses. **Benefits of being a waitress/waiter** You will enjoy these benefits: *30% discount off your entire bill (incuding drinks) when dining in one of our restaurants/Pub&Rooms across the Group *recommend a friend scheme *staff recognition and incentives *Wage Stream *exciting...

  • Waiter/waitress

    2 days ago


    London, United Kingdom Oak&Poppy Full time

    **Oak&Poppy in the heart of Hamptead ** is looking for full time waiter/waitresses. **Benefits of being a waitress/waiter** You will enjoy these benefits: *30% discount off your entire bill (incuding drinks) when dining in one of our restaurants/Pub&Rooms across the Group *recommend a friend scheme *staff recognition and incentives *Wage Stream *exciting...

  • Waiter/waitress

    4 days ago


    London, United Kingdom PPHE Full time

    At Park Plaza, first class service and delicious food and drinks are every bit as important to the hotel experience as a great night’s sleep. That is why your skills in serving and presenting these as a **Waiter/Waitress** are so important. We are looking for a **Waiter/Waitress**: - Who will take orders and deliver food & drinks in an efficient and...

  • Waiter/waitress

    3 days ago


    London, United Kingdom The Guardsman Restaurant Full time

    The Guardsman has an exciting opportunity for a Waiter/Waitress with a genuine passion for hospitality. **Salary**: £25,000 per annum plus service charge As a Waiter/Waitress at The Guardsman, you will enjoy a range of fantastic benefits, including: - Discounted hotel rooms through Preferred Hotels. - Participation in the cycle-to-work scheme. - Access...

  • Waiter/waitress

    2 days ago


    London, United Kingdom Park Plaza Full time

    **Department**: Food and Beverage **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ8261 **Date Posted**:31 March At Park Plaza, first class service and delicious food and drinks are every bit as important to the hotel experience as a great night’s sleep. That is why your skills in serving and presenting...

  • Waiter/waitress

    3 days ago


    London, United Kingdom Park Plaza Full time

    **Department**: Food and Beverage **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ7836 **Date Posted**:7 February At Park Plaza, first class service and delicious food and drinks are every bit as important to the hotel experience as a great night’s sleep. That is why your skills in serving and presenting...