Endoscopy Coordinator

We have an exciting opportunity to join our Endoscopy Waiting List Team at York and Scarborough Teaching Hospitals NHS Foundation Trust.

Please note this post will be located with our team at York Hospital, and is up to a 12-month fixed term contract.

As a member of the team, you will assist with managing waiting lists for diagnostic and therapeutic endoscopy, working in accordance with National and Trust access policies and guidance.

This post is varied and includes contact with patients and the many Health Care Professionals associated with the endoscopy pathway.

We are looking for an individual with excellent interpersonal skills and the ability to work in an environment where demands and priorities change quickly.

We are looking for someone with a minimum of one year experience working in a patient/customer focused environment. You must be well organised, able to work on your own initiative and demonstrate confidence in independent decision making.

To monitor the waiting list and work-list on a daily basis to ensure national and local waiting times are met and patients have access to healthcare in line with their clinical need.

To co-ordinate admission and associated pre-operative assessment clinics, ensuring all key hospital staff are aware of organisational arrangements ahead of the scheduled procedure.

To be the first point of contact for endoscopy patients, answering enquiries and rescheduling appointments as required.

To ensure that scheduling issues are resolved in a timely matter and patients do not experience undue delay.

To ensure that information regarding endoscopy procedures and hospital attendance are passed to patients as required.

To arrange interpretation services for all relevant appointments.

Our benefits

**We offer a range of benefits to support our staff including**:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

27 days holiday rising to 33 days (depending on NHS Trust service)

A variety of different types of paid and unpaid leave covering emergency and planned leave

Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

NHS Car Lease scheme and Cycle to Work scheme

An extensive range of learning and development opportunities

Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

**A full description of the role is available in the attachment**: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

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COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.