Junior Euc Engineer

2 weeks ago

Milton Keynes, United Kingdom Appcastenterprise Full time

**Job order - J0223-0287 - Permanent Full Time**Title**Junior EUC Engineer**Category**Service Desk / End User Services**City**Milton Keynes, England - South East, United Kingdom**Job Description** Junior EUC Engineer
Position Description
Looking to take the first steps into your IT career. From public service transformation to cutting-edge commercial projects, our work has a wide reach, helping make the everyday easier, for everyone. When you start your CGI story, not only will you be improvingpeoples lives, you can be sure well do the same for you.
And the even better news? Our friendly team will keep you inspired and will support you to do what you do best, better.
Join CGI as an Junior EUC Engineer, supporting our exciting, high-profile client base in Milton Keynes
Your future duties and responsibilities
Working for CGI, onsite at one of our automotive clients our EUC Engineers are responsible for monitoring and responding to incidents, catalogue task and problem tickets. As a Junior EUC Engineer you will be integrated into and become part of a dynamic teamresponsible for the onsite IT requirements and the day-to-day delivery of service from CGI.
Key Activities
Configuration, deployment, and support of end user hardware (laptops, desktops, Mobile phones etc)
Performing daily system checks.
Maintaining and updating Config Management/ CI database
Maintenance and creation of technical documentation as required
Responding to client support requests.
Troubleshooting hardware and software issues.
Delivery/ stock management.
Providing basic user knowledge transfer in computer operation and management.
Completion of IMAC requests
Windows 10 Support
Office 365 Support
Support Senior Engineers
Required qualifications to be successful in this role
You will have demonstrable experience within a digital workplace or end-user environment.
Strong communication and teamwork skills
Adaptable style to be able to get and convey the right information to the client
Customer focused and professional
Desire to learn and personal development
Administration
Attention to detail will be key,
Wide variation of technical awareness.
Desirable Skills and Experience
Previous knowledge or use of ServiceNow, SCCM, MEMC
**Insights you can act on**
While technology is at the heart of our clients digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees members because they are CGI shareholders and owners, and,as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are todayone of the worlds largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeedand grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGIwhere your ideas and actions make a difference.
**Skills**:

- Incident Response
- Windows

**Reference**1034113

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