Outreach Worker

**Permanent Contract | 37 hours per week (part time position also available) | £27,344 to £29,439 per annum (Grade G) plus weekend enhancements | Countywide**

The Outreach Service works with families in crisis to prevent escalation of need, reduce risk and prevent family or placement breakdown, achieving successful and long-term stability.

We are looking for Outreach Support Workers to join our expanding team. You will be working with young people and their families within their own homes, providing direct support to prevent family breakdown in a child focused way in order to achieve positive outcomes. You will need to be enthusiastic, flexible and responsive to the needs of the young people.

The team will provide an outreach service around the clock, aiming to keep families together by supporting them at a time of crisis and allowing a community package to be put in if longer support is required. This can range from offering time out/positive activities in the community with family/child/young person, conflict resolution, de-escalation, support in household tasks, sign posting to other services, developing relationships and communication skills, advice, containment and reassurance. A full, clean driving licence and the access to a vehicle on a daily basis are essential.

Ideally you will be experienced in working with children and have an understanding of the issues facing vulnerable children and young people. You will be required to have good levels of literacy and numeracy and have an NVQ Level 3 in Health and Social Care.

You will need to be a good communicator and have the ability to work alone but also as part of a team.

The role will involve working evenings, nights, weekends and bank holidays.

For more information and an informal discussion please call Amanda Adams (Assistant Team Manager) on 07738-936506

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

job description and person specification

You can also find out about the rewards and benefits we offer as well as our other terms and conditions.

**Closing date: 09 February 2023**

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.