Telesales Executive

An exciting opportunity working with a leading Pharma solutions company on a temporary to permanent basis
- The main purpose is to contact the designated or pre-defined customer call base via the telephone and deliver activity on behalf of clients and their brands._
- Achieve sales and other targets against a pre-defined call cycle, campaign or contract length._
- Monitor and evaluate personal performance against all targets that might be measured by week, by cycle, by month or by duration of targeted client brand activity._
- Develop strong customer relationships at the most senior or appropriate level to drive client objectives and results._

**Responsibilities will include**:

- Able to influence the pharmacy contact to achieve sales and increase number of recommendations on the sales drive agenda.
- Able to identify the correct contact (for each category, client, or brand) within each individual pharmacy to ensure the maximum sales call impact.
- Create a multi-contact data base for each pharmacy call and capture the data in an accurate and timely manner.
- Capture orders and other appropriate data or insights in a timely and affective manner
- Ability to monitor and evaluate personal performance versus KPI’s and share successful practices for the mutual benefit of the team.
- Be able to identify and take remedial actions if there is any KPI or sales target shortfall
- Excellent telephone communication skills
- Previous telesales experience ideally within Pharmaceutical or FMCG industry
- Demonstrates enthusiasm, determination, and a commitment to excellence. Constantly strives for self - improvement by taking every opportunity to learn from experience.
- Highly organised and can demonstrate a high degree of flexibility.
- Strong interpersonal skills
- Demonstrate sufficient knowledge of products and services as required within the role.
- Understands the strengths and weaknesses of the competitions offering and how to satisfy customer needs with the Features and Benefits of the clients brands and product range.
- Basic understanding of customer motivational needs
- Commercially aware
- Able to demonstrate judgement, initiative, decision making, analysis and creative problem solving
- Good reporting and time management skills
- Ability to quickly understand and get to grips with a wide and varied brand product portfolio.

If you are interested in this position and would like to be considered, please contact Lisa Nichols ASAP