Dental Receptionist

6 months ago

Darlington, United Kingdom Middleton St George Dental Care Full time

**We're recruiting a receptionist**

Middleton St George Dental Care is looking for a full-time receptionist to join our expanding team. This person needs to be a bubbly proactive team player and passionate about providing all patients exceptional customer service and offering a 5-star concierge-style service to all our customers.

**What’s the practice like?**

We are a busy, fully private, 3- (soon to be 4/5) surgery practice situated in a village, with on-site parking.
The practice has recently been refurbished, is currently being extended and is a stunning environment to work in.

We are fully digital and use the latest technology such as intraoral scanners, CBCT scanner, digital X-rays, 3D printing etc.
Our vision is to help our patients achieve dental health for life; to do this we strive to provide a comfortable, pain-free experience with personalised customer service.

**The role?**

We are looking for an outgoing individual who enjoys and interacting with people and can provide outstanding customer service.
The position is full-time - 45hrs per week plus occasional Saturdays.
The key requirements for this role:

- Extremely clear and concise communication skills to be able to deal with all customers on the telephone and in person.
- The ability to always maintain a professional image.
- A methodical approach and extremely well-organised to perform this role to a high standard.
- You must be able to work calmly under pressure, prioritising the work to ensure deadlines are met.
- Providing bespoke customised service to each patient to ensure that they have the right knowledge and support to assist with their treatment.
- Taking money from patients for treatment and chasing payments if required
- Proactive diary management arranging and rearranging appointments as appropriate.
- Good administration skills to ensure all correspondence is completed as needed.

**Does this appeal to you?**

**Job Types**: Full-time, Permanent

**Salary**: Up to £28,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- Receptionist: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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