Cleaner

3 months ago

Leeds, United Kingdom Northern Trains Full time

**BUSINESS FUNCTION**:Engineering

**GRADE**:Cleaner - Ex EMR

**SALARY**:£19,901 rising to £21,102.40 per annum

**ROLE TYPE**:Onsite

**HOURS**:35 per week

**Is excellent attention to detail ‘Your Thing’?**

We are looking for reliable and hardworking individuals, who are willing to work outside and onboard our trains throughout the year, to join our team of Train Cleaners. Our TrainCare Centre cleaning teams, have pride in the service we deliver for our customers and colleagues, and we always strive for excellence.

Connecting millions of people and communities across the North is our mission. With 2,500 trains a day, we connect people to jobs, friends, family, and the wonders of the North.

We're improving rail travel, enhancing the experience on board and at stations. Customers are at the heart of our business as we improve performance and create a better way to go.

We're driving economic value and sustainable growth for the North and its people. Our commitment to the environment means reducing our impact and enhancing the world around us.

Make a difference. Make it last. Make it yours. Make it easy. Make it happen. These are our values.

Ready to make them yours? Join us on this journey.

**About the role**:
As a Train Cleaner, you’ll play a vital role in offering a spotlessly clean train and a welcoming environment for all our customers, to meet Quality Standards set by and laid down by the Cleaning Supervisor/ Cleaning Manager. Not all of our roles are customer facing, we have station teams, TrainCare Centre teams (you may be expected to be able to climb onto our trains from ground level), and on-board train cleaning teams, who all have pride in the service we deliver for our customers and colleagues, as we always strive for excellence; if you would like to be part of team that make this happen, then this role may be for you.

Our trains and stations operate 7 days a week and we complete four different types of cleans within our teams in 24 hours, so it can be more difficult than you may think, but you'll quickly hit that 10,000 step goal.

Don’t worry we train you on how to use all equipment and to follow safety procedures. The initial training is 1-5 days in the classroom (dependent on location) followed by practical and on the job training, working with the cleaning team.

If this sounds like your thing, we’d love to hear from you.

**Key responsibilities**:

- This is a varied and challenging role, but here is a taste of what your day-to-day activities could include, but are not limited to:

- Hoovering/steam cleaning floors and walls
- Cleaning tables, windows, and touch points, including door controls and handrails
- Don’t forget you’ll also be cleaning our cabs, to keep our colleagues working environment hygienic too
- Removing litter and empty bins on our trains
- It could also include dealing with any significant cleaning issues, which otherwise left untreated could cause a train service to be cancelled, such as blood or vomit spills.
- Using specialist cleaning chemicals and equipment, to get rid of all ingrained dirt from all parts of the train - don’t worry we train you on how to use these.

**About you**:
We are looking for reliable and hardworking individuals to fulfil this role. You’ll be willing to work outside, as well as on board our trains, throughout the year. You’ll also be flexible enough to deal with ever-changing demands. We teach you everything you need to know so you don’t necessarily need any previous cleaning experience.

If you fancy doing your thing as a Train Cleaner, your greatest strengths will be:

- Working in a team to get a job completed together.
- Following instructions and attention to detail to successfully maintain high cleaning standards.
- Communication to ensure work is not duplicated or missed.
- The ability to work under pressure, as things can get busy.
- We like you to have pride in your work and always strive to be the best you can.

Find out more about the important role that our Train Cleaners play in keeping our Trains moving by watching this video.

**Our Benefits**:

- Because we value our people and reward hard work, we’ve created a benefits package that we think you’ll love. So, you’ll be able to make the most of:

- Opportunities to progress and grow - including comprehensive training schemes and a range of online learning courses.
- Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependents, can travel for free right across our full network of services. *Certain eligibility criteria will apply
- Defined Benefit Pension Scheme - you’ll rarely find a pension as good as a Northern pension, and we top up your pension with a generous 1.5 times your contribution.
- Maternity and Paternity Benefits - we go above and beyond the standard, and mums can enjoy 9 months’ maternity leave on full pay while dads can make the most of 2 weeks’ paternity leave on full pay

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